Account Manager (Dining Services)

Meriwether Godsey, Inc.•Gill, MA

2d•$75,000 - $85,000•Onsite

About The Position

Meriwether Godsey is looking for an Account Manager to assist the Director of Dining Services in all aspects of managing a high-volume food service program, as well as special events, high-end catering and retail operations at a private co-educational college preparatory boarding and day school located in Gill, MA.

Requirements

Associate’s Degree (Culinary Arts, Hospitality Management, etc.) or 2+ of related leadership experience
ServSafe® FPM Certification or ability to obtain within 6 months of employment
Working knowledge of dining room operations; demonstrated experience in promoting and driving catering programs
Experience using online Food Management Systems preferred
Growing knowledge of sustainable practices
High levels of professionalism and strong leadership skills
Strong communication, organizational and problem-solving skills
Emerging leadership skills and strong customer service orientation
Ability to work in a collaborative team environment while fostering strong client and customer relationships

Responsibilities

Provide day-to-day coaching, support, training, and guidance to ensure that food quality standards, food safety guidelines, and customer service expectations are met.
Support booking, planning, execution, and communication related to all campus catered events, as well as any off-campus events.
Assist in menu planning for special events to meet company brand, standards, and budget requirements.
Supervise staff during all aspects of catered events to ensure high-quality service standards and presentations are met.
Monitor and supervise setup and maintenance of the dining area and food stations to ensure quality standards.
Assist leadership in supervising and assessing staff needs; supporting purchasing and inventory activities.
Maintain a safe and healthy environment for clients, customers, and employees.
Foster an inclusive environment for all staff and guests, while maintaining effective client and customer-centric relationships.
Work alongside management for all personnel decisions, to include recruitment, interviewing, hiring, and firing.