Account Manager lll, Industrial Water Treatment

ChemTreat•Houston, TX

3d•$85,000 - $130,000

About The Position

The Account Manager III works alongside and under the supervision of an experienced account manager, gaining exposure to technical water-treatment problem-solving and customer selling. The position is assigned specific tasks within existing accounts in an established territory, with the goal of retaining customers and communicating with customers, ChemTreat Account Managers, and other company representatives. With guidance and support, the Account Manager develops sales strategies, customer relationships, and retention and growth plans. The role also develops skills in preparing proposals, communicating ChemTreat’s value proposition, troubleshooting technical and site-specific process issues, and auditing key unit operations. The position involves customer entertainment in accordance with company policy and collaboration with technical staff, management, customers, and field and leadership teams. The role involves travel depending on territory size and may require long hours and varied schedules. Work takes place at indoor and outdoor customer sites, which may include boiler houses, cooling towers, water and wastewater plants, and process areas. Site conditions may include extreme heat, high noise, and routine use of hazardous chemicals. Required personal protective equipment may include eye, hearing, and respiratory protection, protective aprons, steel-toe shoes, gloves, hard hats, and face shields.

Requirements

Bachelor of Science degree; an engineering or technical degree is preferred.
Four to six years of experience interacting with customers at all levels of an organization.
Organizational skills and self-management.
Self-motivation and a strategic mindset.
Ability to balance self-confidence with humility.
Ability to work as a team player and partner effectively with others.
Ability to identify issues and develop practical solutions.
Excellent verbal and written communication skills, including emails, comprehensive service reports, and proposals.
Fluency in Microsoft Office, including Word, Excel, and PowerPoint.
Industry knowledge specific to water treatment, including familiarity with various applications.
Ability to meet the physical demands described, including routinely handling, carrying, pushing, or pulling up to 60 pounds and sometimes maneuvering drums weighing 250–800 pounds.
Ability to comply with DOT regulations when driving short and long distances.
Ability to wear required personal protective equipment and use earplugs for hearing protection.

Nice To Haves

Engineering or technical degree.
Experience in water treatment.

Responsibilities

With guidance, create, improve, and implement sales strategies to strengthen ChemTreat’s position and increase its share within the assigned geography.
Help identify key decision-makers in existing accounts, research prospects, and partner with senior staff on cold calls and follow-up.
Learn and use strategic questioning to identify customer needs and underlying issues.
Work with senior staff to increase sales and profit margins within the territory.
Engage technical staff and management as needed to develop customer retention and growth strategies.
Establish professional relationships with key personnel in customer accounts.
Learn to create effective proposals for current and prospective customers.
Communicate ChemTreat’s value proposition to customers.
Over time, troubleshoot technical and site-specific process issues.
Effectively audit key unit operations as skills develop.
Participate in entertaining customers and prospects in accordance with ChemTreat’s entertainment policy.
Communicate with customers, ChemTreat Account Managers, and other company representatives.
Travel as required by the size of the assigned territory.