Account Manager

Gallagher•Baltimore, MD

6h•Remote

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. At EVHC, now a part of Gallagher, we’re changing the landscape of employer-based healthcare plans. Our customized health insurance plans save money, time, and headaches. With our partially self-funded plans, mid-market and mid-size organizations can finally be rid of the costs and complexities that come with traditional insurance–while still providing employees with exceptional coverage. To learn more about us, please visit https://www.evhc.com/. We are seeking a dedicated and experienced Account Manager to join our Employee Benefits team. The ideal candidate provides the day-today management and client service support for their assigned clients and brokers. They will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery, and supporting the strategic development of employee benefits programs. This role requires strong communication skills, attention to detail, and a deep understanding of group benefits products and services.

Requirements

Minimum of 3 years of experience in employee benefits account management or a related field.
Bachelor’s degree, preferred, or equivalent education and related experience.
Active Life and Health Insurance License required, or ability to obtain within 90 days of employment.
Strong knowledge of group health, dental, vision, life, and disability insurance products.
Excellent organizational, interpersonal, and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).

Nice To Haves

Experience with Salesforce is preferred.
A working knowledge of self-funded (self-insured) benefit plans is preferred.

Responsibilities

Serve as the advocate and primary point of contact for assigned client accounts and brokers.
Manage the day-to-day service needs of clients.
Assist in the open enrollment process including the development and deployment of employee communication materials.
Maintain up-to-date knowledge of industry trends, regulations, and compliance requirements.
Collaborate with internal teams including sales, underwriting, pharmacy and compliance to deliver comprehensive client solutions and solve problems.
Ensure all client documentation and records are accurate and up to date in the share drive.
Travel to client offices for meetings.
Other duties as assigned.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program