Account Manager
About The Position
We are seeking an IT professional with technical acumen, a proven track record in building relationships, and experience in solution selling to join our account management team. This role involves aspects of account relations and service advocacy, requiring a curious mind and confidence when speaking with C-Suite clients. The position is located in the southwest suburbs of Chicago, and local candidates are preferred. The core responsibilities include conducting client meetings, collaborating with coworkers to create solutions, and presenting proposals to clients. You will also help create the annual IT roadmap for client companies by using questions and insight to identify issues that need to be addressed.
Requirements
- 5 years or more of IT service experience (MSP experience, not VAR experience)
- The ability to ask questions to guide a client through a discovery process
- Listening
- Patience
- Confidence
- Technical acumen
- Success in building relationships
- Experience in solution selling
- Curious mind
- Confidence when speaking with C-Suite clients
- Local to the southwest suburbs of Chicago
Responsibilities
- Conducting meetings with clients
- Collaborating with coworkers to create solutions
- Presenting the proposal to the clients
- Help our company create the annual IT roadmap for client companies
- Use questions and insight to help the client identify the issues that need to be on the roadmap
Benefits
- Blue Cross Blue Shield Health Insurance
- Dental Insurance
- Vision Insurance
- Optional 401K (Company matching up to 2%)
- Optional life and disability coverage
- Paid holidays
- Sick days
- Vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
