Account Manager

Definitive Healthcare, US • Framingham, MA

2d • Remote

About The Position

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011. We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.

Requirements

• 3+ years of individual, quota-carrying selling experience in Tech, Software, or IT
• Experience in account planning and collaborating with cross-functional teams
• Experience negotiating and closing multi-year service contracts
• A powerful work ethic with energy, humor, compassion, and enthusiasm
• Superior communication skills and proficiency crafting compelling narratives using MS Office tools
• A. or B.S. degree

Responsibilities

• Grow sales within existing small/medium sized client accounts, collaborate with sales specialists to identify growth opportunities across therapeutic areas
• Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
• Initiate conversations about new opportunities and partner with DHC Sales Specialists to develop and close opportunities
• Work with the Customer Experience organization to optimize usage and value of DHC services
• Lead critical renewals conversations
• Meet and exceed renewal and expansion quotas
• Accurately forecast opportunities and utilize CRM to manage your portfolio

Benefits

• medical
• dental
• vision coverage
• unlimited paid time off
• participation in the company’s 401(k) plan with employer contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees