Account Manager - ProWood

UFP Industries • Saginaw, TX

4d • Onsite

About The Position

ProWood is seeking an energetic, driven, and relationship-focused Account Manager to expand sales, strengthen customer partnerships, and grow business within an assigned territory. This role is ideal for a sales professional who enjoys being in the market, owning customer relationships, pursuing opportunities, and converting customer needs into business growth. The Account Manager will represent ProWood’s pressure-treated lumber and outdoor building products, serving dealers, retailers, contractors, and other customers who depend on durable, high-performing products for real-world building applications. ProWood products are designed for professionals who require strength, consistency, and reliability, offering treatments to protect against rot, decay, termite damage, weather exposure, and tough jobsite conditions for applications like decking, fencing, railing, dimensional lumber, and deck substructure. The ideal candidate is a competitive, self-motivated salesperson adept at building trust, creating opportunities, introducing new products and programs, and becoming a key resource in the building materials market.

Requirements

• Minimum of 3 years of customer service, sales, account management, or related business experience.
• Sales experience preferred, especially in building materials, lumber, manufacturing, wholesale, distribution, retail programs, contractor sales, or territory management.
• Product, industry, and market knowledge preferred.
• Ability to understand product specifications, treatment applications, and customer needs.
• Ability to communicate product benefits clearly and confidently to customers.
• Bachelor’s degree in business administration, marketing, or related field preferred; equivalent experience will be considered.
• Basic understanding of accounting, margin, collections, inventory, and general business concepts.
• Experience using CRM systems preferred.
• Proficiency in reading, writing, and speaking English.
• Able to pass a drug test.

Nice To Haves

• Energetic, competitive, and highly motivated.
• A natural relationship-builder who knows how to earn trust.
• Entrepreneurial and comfortable owning results.
• Confident working independently and managing a territory.
• Skilled at prospecting, following up, and closing opportunities.
• Able to balance customer service with sales growth.
• Comfortable talking with dealers, retailers, contractors, builders, and internal teams.
• Strong at communicating product value and solving customer problems.
• Goal-oriented, resilient, and focused on winning business.
• Professional, dependable, and respectful.
• A team player who works well with operations, customer service, sales leadership, and production partners.

Responsibilities

• Actively sell ProWood products and programs to new and existing customers within the assigned territory.
• Build, manage, and grow strong relationships with dealers, retailers, contractors, builders, and other key customers.
• Prospect new business opportunities and develop a strong sales pipeline.
• Serve as the primary customer contact by identifying needs, managing expectations, and resolving issues through proactive communication.
• Understand customer projects, product needs, market challenges, and buying patterns to recommend the right ProWood solutions.
• Position ProWood as a trusted resource for pressure-treated lumber and outdoor building product needs.
• Introduce new products, programs, treatment options, and market opportunities to customers.
• Close sales opportunities and follow through to ensure strong execution and customer satisfaction.
• Deliver excellent customer service through timely communication, issue resolution, and consistent follow-up.
• Stay informed on product offerings, treatment technologies, lumber applications, market trends, and competitive activity.
• Keep customers informed on ProWood products, availability, programs, product use, and market updates.
• Partner with internal teams to coordinate orders, deliveries, inventory, pricing, and product-related questions or concerns.
• Develop and execute a territory plan focused on sales growth, account development, and market expansion.
• Create ongoing and growing business with new and existing customers.
• Identify customer-specific opportunities and develop programs that support their business needs.
• Conduct Customer Business Reviews to evaluate performance, uncover opportunities, and align on next steps.
• Support new product expansion and market development opportunities.
• Focus on sales targets, margin expectations, business plans, and territory goals.
• Manage leads, customer activity, follow-up, and account updates within the company CRM system.
• Use CRM data to track opportunities, manage priorities, and drive consistent sales activity.
• Manage aged inventory and accounts receivable as needed.
• Prepare reports, correspondence, customer updates, and sales communication as required.
• Perform other duties as assigned.

Benefits

• Training to build a strong understanding of ProWood products, treatment options, applications, and customer value.
• Training on generating sales based on company standards and expectations.
• Training on negotiating effectively with customers to grow sales and strengthen partnerships.
• Training on understanding gross margin, profitability, aged inventory, and the company’s collection process.
• Training on communicating product benefits, treatment standards, and application guidance with confidence.
• Training on positioning ProWood as a trusted choice for customers who need durable, reliable, real-world building products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level