Select Account Manager

Alera Group•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

Select Account Manager – Property & Casualty Location: Remote At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. Why Alera Group Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

Requirements

Minimum of 2+ years of experience in Property & Casualty insurance or related client service role
Experience managing client relationships and servicing commercial accounts
Strong communication and relationship management skills
Ability to manage multiple priorities in a fast-paced environment
Active Property and Casualty license
Ability to obtain required licensure within the agreed upon timeline.
Ongoing continuing education to maintain active status

Nice To Haves

Bachelor’s degree preferred
Experience with agency management systems and Microsoft Office Suite
Strong analytical and problem-solving skills
Professional designations or certifications preferred

Responsibilities

Manage a dedicated book of small commercial clients with a focus on retention and account performance
Lead the renewal process by evaluating exposures, identifying coverage gaps, and recommending tailored solutions
Advise clients on coverage options and identify up-sell and cross-sell opportunities
Act as the primary point of contact, ensuring a high-quality client experience and proactively addressing service needs
Prepare and present proposals, insurance summaries, and quotes
Ensure timely handling of service requests including certificates, endorsements, billing issues, and renewals
Maintain accurate documentation in agency management systems
Ensure compliance, data integrity, and adherence to internal procedures
Support audits, reporting, and operational best practices
Identify growth opportunities and support new business initiatives
Serve as a client advocate during the claims process, coordinating with carriers for resolution
Collaborate with carriers and internal teams to deliver comprehensive solutions
Contribute to retention goals and client satisfaction through consistent, high-quality service