Account Manager

SambaSafety•Denver, CO

8h•Remote

About The Position

SambaSafety offers the industry’s most comprehensive driver monitoring software, with a mission to promote safer communities by reducing risk through data insights. Companies trust SambaSafety to ensure their employees' safety on the roads, price and reduce risk, and protect their brand, bottom line, and the global community. The company fosters an inclusive, supportive, and exceptional culture, recognized as a Top Workplace by various publications and highly rated on Glassdoor. The Account Manager role is a sales position responsible for developing and growing a portfolio of key accounts within an assigned territory. This role requires an entrepreneurial mindset to upsell and cross-sell into assigned accounts and involves collaboration with cross-functional internal teams to resolve service and care issues.

Requirements

Successful sales track record in high velocity land-and-expand go-to-market strategies
Outstanding organizational skills and ability to manage multiple projects
Ability to create new and leverage established relationships within VP/C levels
Effective communicator, strong interpersonal skills and excellent team player
A strong bias for action
Strong analytical skills and problem-solving abilities
Produce high quality and accurate work consistently
Ability to travel up to 20%
2 - 3 years of account management sales experience in SaaS
Undergraduate degree (BA/BS) or equivalent work experience

Responsibilities

Manage current customers and maintain relationships with decision makers at the executive and management levels
Exceed assigned revenue quotas and other performance objectives for customer growth
Think strategically to prioritize key customers from a portfolio of over 500 customers
Consult customers on how additional Samba products can help solve their unique safety and risk challenges
Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety
Conduct Customer QBRs with top accounts
Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong.
Provides onboarding support and general support activities for SambaSafety customers
Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues
Maintains strict confidentiality of customer data and follows all data handling procedures