USP Technologies Account Manager
About The Position
USP Technologies, part of Veralto, develops innovative peroxygen technologies and full-service chemical treatment programs that help municipalities and industrial facilities safeguard water, wastewater, air, and soil. The Account Manager serves as the primary technical and commercial leader for assigned customer accounts across the Jacksonville region. This role combines technical problem-solving, customer relationship management, and field-based autonomy, working directly with utility operators, plant managers, and customer leaders to optimize treatment programs, ensure operational performance, and identify opportunities to deliver greater customer value.
Requirements
- Bachelor's degree in Chemistry, Environmental Science, Engineering, or a related technical field, or equivalent experience.
- Minimum 3–7 years of customer-facing water/wastewater treatment or industrial chemical service experience, including 2+ years managing customer accounts, contracts or service programs; track record of retaining and growing accounts and presenting to customer management.
- Experience working directly with customers in a technical service, account management, or field support role.
- Hands-on experience with wastewater sampling, water quality testing, treatment processes, or related operational systems.
- Valid driver's license and ability to travel locally to customer sites.
Responsibilities
- Manage and grow customer relationships across municipal and industrial wastewater treatment facilities.
- Conduct wastewater sampling, testing, analysis, and data interpretation.
- Monitor chemical inventories and coordinate deliveries to maintain uninterrupted operations.
- Troubleshoot chemical feed and monitoring equipment while supporting routine maintenance activities.
- Lead customer performance reviews and communicate program results and recommendations.
- Partner with engineering, service, logistics, and commercial teams to resolve issues and improve outcomes.
- Identify opportunities to expand services and introduce additional USP technologies.
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
