Account Manager

Alltech

8d•Remote

About The Position

This role will make a difference by: Being the front line of improving the health and performance of people, animals, and plants through nutrition and scientific innovation, manufacture, and distribution of top-quality feed and supplements. Making a positive impact on the animal, the consumer and the environment. Made up of over 20 companies and dozens of brands around the world, the Alltech Family of Companies is aligning to provide smarter, more sustainable solutions for global nourishment. A Ridley Block Operations Account Manager is responsible for building relationships with the key stakeholders and decision makers of both existing and new distribution partners and their respective customer bases. In developing these relationships, an RBO Account Manager is responsible for developing the business plans, customer engagement activities and product/market expertise to achieve business growth that is aligned with our organization’s long-term strategy. In addition to customer-facing business responsibilities, RBO Account Managers are expected to work hand-in-hand with Cross functional peers like our operations, marketing, formulations and pricing teams to learn the operations and workflows of our business to provide customers with the best service possible. Care about people, work hard and do the right thing.

Requirements

Bachelor’s degree in an Agricultural related field.
3+ years of industry experience following the completion of an undergraduate degree preferred.
An understanding of agricultural business, beef cattle nutrition/production and customer market dynamics through experience and education.
Keen strategic thinking and planning.
Effective conflict resolution and problem-solving skills.
Strong organization and time management.
The ability to publicly communicate accurately and effectively.
Ability to engage people at all levels to solve problems effectively.
Computer skills necessary to complete the job including proficiency using Microsoft office suites.
A willingness to travel and work within a team environment.
Ability to work varied hours/days, including nights, weekends, and holidays as needed.

Responsibilities

Develop and execute sales plans with assigned distributor accounts with overall account growth, industry leading relationships, and superior customer service as the primary outcomes.
To fully learn and understand the nuances and overlap of our different go-to market channels.
Build a strong grasp of our products, processes and people.
Engage with distributor sales personnel to grow existing dealers and obtain new dealers to expand RBO branded product distribution.
Provide training and development to distributors and dealers on RBO branded products and selling those products through to the dealer and ranch level.
In conjunction with RBO distributors, work to optimize product position and merchandising at dealer locations.
Work proactively to develop strategic account management skills by combination of formal assigned training and self-led growth and development activities.
Participate in the development of an annual growth and marketing plan for assigned accounts.
Provide educational sales meetings and attend local and regional industry events in local markets representing RBO and our distributors.
Manage and steward expenses within established budget levels and ensure timely filing of expenses.
Obtain and share market and customer information with their Regional Sales Manager and distributors.
Work closely with all parties involved in customer complaints and/or non-compliances. Stay close to the situation and ensure the customer is communicated with, the database is updated, and the plant staff are involved in discussions and resolutions.
Complete all reports as required/requested by others in the organization outlining sales activity, prospecting, monthly schedules and similar items.