Account Manager - Promotion & Loyalty Services

dentsu•Detroit, MI

1d•$62,100 - $75,000•Onsite

About The Position

Merkle Promotion & Loyalty Services Account Managers work proactively and collaboratively with all divisions of the company to provide our clients with long-term strategic value and customer service. As a day-to-day partner with Merkle Promotion & Loyalty Services sales professionals (VP, Business Development and Account Director), Account Managers ensure high-quality and flawless client preparation and presentations, research and promotion solutions that drive results for clients and revenue for Merkle Promotion & Loyalty Services. The Account Manager may also have responsibility for stimulating new business through probing, investigative and consultative outbound calling and e-mailing to a pre-defined group of prospects and clients to determine their current or future needs for interactive promotions.

Requirements

Bachelor's Degree
2-4 years of overall experience
1-2 years of relevant experience as an Account Coordinator, Marketing Specialist, Media Planning, Project Manager, or Sales Role
Basic strategic and analytical skills
General familiarity of Internet applications and technologies
Sales skills including: identification of prospects, sourcing, and closing deals.
Excellent writing, grammatical, and proofing skills
Exceptional presentation skills

Responsibilities

Supports Merkle Promotion & Loyalty Services sales professionals in revenue generating activities: prospecting, client research, promotion ideation, scoping, documentation (i.e. contracts), invoicing, etc.
Demonstrates working knowledge of Merkle Promotion & Loyalty Services products and solutions, internal scoping, and production processes
Builds brand expertise, creates and maintains best practices for named clients
Pre and post-sale research and presentation generation
Promotion reporting and analysis with supporting team members, i.e. Business Development, Strategic Services, Project Management
Attends and/or leads internal meetings and client meetings for Account Director if necessary
Works with Account Director to facilitate knowledge transfer of internal best practices, move the discipline forward, participate in internal initiatives and process improvements as well as client and marketing initiatives
May conduct research to identify opportunities for successful lead generation projects and work with management to determine the markets to be targeted for effective prospecting
May assist with the identification, qualification, and prospecting of potential clients through various lead sources including cold calling, tradeshows, researching via lead generation and prospecting resources, etc
May serve as the designated Merkle Promotion & Loyalty Services client contact
Actively participates in client presentations