Account Manager - Pulp & Paper
About The Position
We are looking for a motivated and experienced Account Manager to join our Pulp and Paper team. In this role, you will take ownership of a dynamic territory spanning Western Canada and the Northwestern United States, with a strong focus on building long-term client relationships, expanding existing accounts, and driving new business opportunities. Reporting to the Sales Manager, you will play a key role in growing our presence in the pulp and paper industry, particularly within chemical applications. This is a high-impact, customer-facing position that combines strategic account management with active business development, including approximately 50% travel to engage directly with clients and strengthen partnerships on-site. To succeed in this role, the ideal candidate will bring a combination of industry expertise, technical understanding, and strong commercial acumen. If you are passionate about developing strong business relationships, uncovering new market opportunities, and working closely with industrial clients in a technical sales environment, this role offers an exciting opportunity to make a meaningful impact across a key North American territory.
Requirements
- Bachelor’s degree in Business, Commerce, Science, or Chemical Engineering is considered a strong asset.
- Minimum of 5+ years of experience in business development and prospecting within the Pulp and Paper sector.
- At least 5 years of proven experience in the pulp and paper industry, with working knowledge of the manufacturing environment.
- Solid understanding of pulp and paper manufacturing processes, equipment, industry trends, challenges, and applicable regulatory standards.
- Demonstrated strength in negotiation, delivering compelling presentations, and effectively communicating both technical and value-based propositions.
- Highly self-motivated with a strong sense of initiative and autonomy; adaptable to new technologies and evolving market conditions.
- Excellent problem-solving skills and the ability to accurately identify and address customer needs.
- Strong organizational and planning abilities, with a keen attention to detail.
- Proficient in Microsoft Office Suite; experience with CRM platforms (preferably Salesforce) to manage client relationships and identify new business opportunities.
- Willingness and ability to travel up to 50% across Canada and the United States, including overnight travel.
- Valid driver’s license and passport required.
Responsibilities
- Drive revenue growth by promoting Quadra’s high-quality product portfolio to both new and existing customers through customer visits, calls, and industry networking events.
- Proactively identify and develop customer accounts through effective prospecting, research, and analysis of market opportunities.
- Build and maintain strong, long-term customer relationships aligned with Quadra’s values and strategic objectives.
- Enhance customer experience by identifying key stakeholders and delivering tailored solutions that address specific operational and technical needs, particularly within major accounts.
- Achieve or exceed annual sales and margin targets while contributing to sales forecasting and financial planning activities.
- Secure new business opportunities, maintain existing sales volumes, and manage the negotiation of new contracts and renewals.
- Monitor and analyze industry trends, market dynamics, and the competitive landscape to support data-driven sales strategies and customer engagement efforts.
- Ensure all sales documentation and reporting are completed accurately and submitted on time to the appropriate departments.
- Collaborate cross-functionally with product managers, marketing teams, and other internal stakeholders to support customer calls and cross-selling initiatives.
- Represent Quadra at key industry conferences and events to strengthen relationships and promote our capabilities within the sector.
Benefits
- Competitive salary & Performance Incentives
- Flexible Remote Work & Autonomy
- Tailored training
- Excellent Benefits Package: Medical, Dental, HAS, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
- Generous Time Off: Flexible personal days, sick days and vacation to recharge
- Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
- Pension plan with match
- Car & Tech Perks: We got you covered with a company car with maintenance expenses, cellphone and internet costs
- Family-owned and support environment
- Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
- Inclusive Culture
- Career Growth
- Fun Social Activities
- Referral & Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
