Account Manager - MS/LA Territory

Ascend Learning, LLC

19h•$73,100 - $104,500•Remote

About The Position

Ascend Learning, a leading healthcare and learning technology company, is seeking a talented and passionate Account Manager to join their Nursing Category. This role is crucial in supporting the full learning journey of future nurses through Ascend's brands like ATI, APEA, and NursingCE. These brands offer evidence-based solutions designed to develop practice-ready nurses. The company utilizes data analytics and engaging learning tools to help nursing students master core content and provides educators with best-in-class support and expertise. Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces and America’s Best Places to work for Mental Well-Being for 2025. The company fosters a people-first culture with a commitment to excellence, innovation, and collaboration, valuing diversity and inclusivity.

Requirements

Bachelor’s degree is required.
3+ years of sales account management experience within outside sales required.
Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions.
Adept written communication for sales documentation.
Ability to build trust and maintain regular contact for upsell/cross-sell opportunities.
Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making.
Average of 3 field travel days per week.

Responsibilities

Develop sales strategies and close business to achieve sales quotas and goals.
Manage and support client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base in the South region, specifically the Mississippi and Louisiana territories.
Present, sell, and close business while addressing client objectives and pain points.
Proactively collaborate with internal teams to address client requirements and resolve issues while exceeding client expectations.
Build strategic roadmaps to drive positive outcomes and solutions to meet client needs.
Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers.
Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking.
Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities.
Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
Provide exceptional customer collaboration and guidance, collect implementation details.
Develop and report on sales activity, forecasts, and market dynamics to management.
Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities.
Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable.