Account Manager Labels
About The Position
Amtech is seeking an Account Manager to own customer relationships and drive revenue growth across assigned accounts in the labels and narrow web converting market. This role combines strategic account management with consultative selling of Amtech's Label Traxx ERP platform, add-on modules, and professional services. The Account Manager will strengthen customer partnerships, identify renewal and expansion opportunities, and coordinate internal resources to deliver measurable value for customers. The ideal candidate brings a successful record of enterprise software or ERP sales and understands the operational needs of label converters, including high SKU volumes, short production runs, scheduling precision, inventory management, and margin control.
Requirements
- Five or more years of successful enterprise software, ERP, or technology sales experience in a quota-driven environment.
- Experience selling software and services to label converters, packaging manufacturers, printing companies, or related manufacturing organizations strongly preferred.
- Working knowledge of label-manufacturing operations and production workflows, including estimating, scheduling, inventory, job costing, and margin management.
- Demonstrated ability to manage strategic customer relationships while identifying and closing expansion opportunities.
- Strong consultative selling, discovery, presentation, negotiation, and closing skills.
- Ability to navigate complex sales cycles and collaborate effectively with technical, operational, and executive stakeholders.
- Proficiency with CRM and forecasting tools; HubSpot experience preferred.
- Excellent written and verbal communication skills.
- Bachelor's degree or equivalent relevant experience preferred.
- Ability to travel to customer sites and industry events as business needs require.
Responsibilities
- Manage a portfolio of assigned label accounts, serving as the primary commercial contact and building trusted, long-term relationships.
- Develop and execute account plans that support retention, renewals, customer value, and revenue growth.
- Identify and close upsell, cross-sell, and expansion opportunities across Amtech's Label Traxx ERP platform, add-on modules, and professional services.
- Prospect for additional opportunities within the labels market through direct outreach, referrals, networking, industry events, and partner relationships.
- Lead the sales process from discovery and qualification through solution alignment, proposal development, negotiation, and contract execution.
- Translate label-converting workflows and business challenges into consultative solution recommendations aligned with operational and financial goals.
- Coordinate product demonstrations and presentations tailored to customer requirements and labels-industry use cases.
- Partner with Customer Operations, Product, Professional Services, and other internal teams to support adoption, resolve commercial issues, and advance customer opportunities.
- Maintain accurate account activity, opportunity data, pipeline information, and forecasts in HubSpot.
- Maintain current knowledge of Amtech's products, services, competitive positioning, and developments in the labels industry.
- Represent Amtech at customer meetings, conferences, and industry events, with travel of approximately 30%–35%.
- Achieve assigned revenue, quota, retention, and profitability targets in accordance with the Company's sales compensation plan.
Benefits
- medical, dental, and vision insurance
- a 401(k) with company match
- paid time off and company holidays
- professional development and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
