Account Manager

LGC Group•Manchester, NH

10h•$95,000 - $105,000•Remote

About The Position

The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines. The role involves owning assigned Commercial accounts and Strategic site-level locations, representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships. The Account Manager will identify and close new opportunities, collaborate with other LGC Standards team members as needed, and conduct planning and customer reviews for strategic accounts. They will utilize LGC’s sales tools to manage prospects, accounts, pipeline, and forecasts, develop an in-depth understanding of key LGC products and applications, and meet and exceed assigned sales targets. Active customer engagement through various channels is expected, along with maintaining CRMs with up-to-date customer information. The role also includes increasing brand awareness through event participation and serving as a company representative.

Requirements

B.S. in chemistry, physics, biochemistry, biology, or equivalent
At least 5 years’ experience in selling technical products used in research laboratories.
Prior successful key account management experience dealing with central procurement is preferred
Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
Experience with customer relationship management platforms, such as Sales Force and Desk.
Expertise in Microsoft Office products is a plus
Outstanding commercial awareness and planning abilities
Proven track record meeting and exceeding sales targets
English fluency.
Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR

Nice To Haves

Fluency or proficiency in other languages are a significant advantage

Responsibilities

Own all assigned Commercial accounts and Strategic site-level locations, representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
Develop an in-depth understanding of key LGC products and their applications
Meet and exceed assigned sales targets for LGC Standards.
Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

Benefits

Competitive compensation with strong bonus program
Comprehensive medical, dental, and vision benefits for employees and dependents
FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
Deductible Buffer Insurance and Critical Illness Insurance
401(k) retirement plan with matching employer contribution
Company-paid short- and long- term disability, life insurance, and employee assistance program
Flexible work options
Pet Insurance for our furry friends
Enhanced Parental leave of 8 additional weeks
PTO that begins immediately
Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!