Account Manager, Med Affairs

Real Chemistry

5d•$65,000 - $75,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry is looking for an Account Manager join our Medical Affairs growing team!

Requirements

3+ years experience in medical affairs and publications
Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
Professional presence, performs with a sense of urgency and with a client service orientation
Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
High energy, able to effectively operate in fast-paced, growing and evolving environment
Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
Able to communicate with managers when deadlines will not be met
Able to devise and articulate solutions to problems on an ongoing basis
Able to clearly communicate project updates, scopes and recommendations to clients
Speaker Bureau and speaker program management
BA or equivalent work experience required

Nice To Haves

Veeva management and strong competence (optional)

Responsibilities

Act as day-to-day client contact for medical affairs and publication work streams: provide regular status updates to your client; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work, delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)
Ownership and accountability for medium/large client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
Ongoing communication with your account lead on the progress of projects; alerting them to any barriers to project completion and being proactive in making recommendations and proposing solutions on how to proceed
Awareness of the client’s business priorities and a sound understanding of the program strategy; have a good understanding of competitor activity
Keep abreast of trends and developments in the medical communications and pharma industries
Start to identify areas for growth (evolving existing programs and/or additional tactics), proactively sharing new ideas with your team and client
Keep abreast of market changes
Be proactive when new business opportunities arise, flagging relevant experience and areas of interest, contributing thoughts and ideas, assisting in the production of credentials and pitch presentations
Maintains general understanding of account finances; supports account lead with financial management
Continued professional development engagement; work with manager to identify training opportunities based on areas of interest and need