Account Manager (Inside Sales)

Creative Safety Supply•Beaverton, OR

1d•Onsite

About The Position

Creative Safety Supply is hiring an onsite Account Manager in Beaverton, Oregon, to manage the front end of its B2B sales process for customers in manufacturing, logistics, and industrial environments. This high-activity, phone-driven role handles inbound leads and makes 40–60 outbound calls per day. The Account Manager is the primary contact for early-stage customer interactions and manages work across phone, email, and chat, ensuring opportunities receive consistent follow-up and progress without gaps. The position combines customer interaction with operational ownership. The Account Manager evaluates and prioritizes opportunities, owns interactions from initial contact through resolution or handoff, follows up on open items through completion, maintains accurate CRM records, and coordinates with sales, marketing, and operations to deliver timely, accurate outcomes. The schedule is Monday through Friday, 7:30 AM to 4:00 PM. Compensation is $26 per hour plus bonus, with an estimated on-target earnings of approximately $65,000 annually. Creative Safety Supply is a U.S.-based manufacturer and supplier of workplace safety and visual communication solutions, including industrial label printers, floor marking systems, safety signage, and 5S/Lean tools. Its products help businesses improve facility safety, organization, communication, and compliance.

Requirements

At least 3 years of experience in sales support, inside sales, lead qualification, or account management.
Experience with CRM systems.
Strong written and verbal communication skills.
Strong organization and attention to detail.
Ability to manage multiple priorities and follow through to completion.
Comfort working across teams and systems.

Nice To Haves

Experience in manufacturing or product-based environments.
Familiarity with sales funnels, lead qualification, or marketing automation.
Ability to assess and prioritize opportunities quickly.
Experience with HubSpot is preferred.

Responsibilities

Evaluate inbound leads and prioritize them based on defined criteria.
Engage prospects by phone, email, and chat to understand their needs.
Make 40–60 calls per day for lead follow-up and qualification.
Ask targeted questions to assess fit and move opportunities forward.
Follow up consistently on early-stage opportunities.
Own customer interactions from initial contact through resolution or handoff.
Follow up on open items until they are completed.
Ensure no opportunity or request is left unresolved.
Move work forward when information is incomplete while maintaining responsiveness, accuracy, and attention to detail.
Maintain clean and accurate CRM records.
Manage follow-up cadence to move leads through the pipeline.
Identify and flag data or routing issues.
Verify account ownership and correct misrouted opportunities.
Work across sales, marketing, and operations to support customer needs.
Coordinate internally when additional input or action is required.
Ensure smooth handoffs and a consistent customer experience.