R4B - Account Manager

Wirelessdna•Toronto, ON

15d•CA$120,000 - CA$150,000

About The Position

Built on the dream of an entrepreneur, our company continues to fuel innovation for businesses across Canada. At WDNA (Rogers Business team), we help organizations of every size adapt, scale, and win with reliable, secure, and scalable network services and cutting-edge technology solutions. Our work enables businesses to operate smarter, reduce costs, and collaborate more effectively. We’re looking for driven individuals who are passionate about delivering industry-leading value and making a difference in the communities where we live and work. Come grow your career at WDNA—and be a driving force behind our success. WDNA is seeking a seasoned Account Manager to join our business team. This critical role drives strategic growth across Mid-Market and Enterprise accounts, expanding both new and existing business.

Requirements

5+ years of B2B telecom or tech sales, with a proven track record of success in Wireless, Fiber, Internet, VoIP, or IoT solutions sales, enterprise account management, and consultative selling.
Proven hunter mentality with a strong track record of new customer acquisition.
Experience selling complex, multi-solution portfolios to Mid-market and Enterprise businesses.
Strong consultative selling, discovery, and solution-based negotiation skills.
Excellent communication, presentation, and relationship-building abilities. The ability to develop and grow c-suite and other senior level relationships within key clients
Familiarity with CRM tools (Salesforce or similar).

Nice To Haves

Ability to bring an existing book of business with relevant enterprise or mid-market clients
Strong enterprise-focused account management skills with confidence engaging large partners and complex stakeholders
Consistent track record of exceeding quota and closing forecasted deals, supported by disciplined forecasting, account planning, and end-to-end sales execution across Enterprise and Mid-market accounts

Responsibilities

Drive acquisition and margin growth by applying innovative sales strategies and deep industry insight.
Expand accounts by leveraging the full Rogers Business portfolio, including Wireless, Wireline, Fixed Network, UC, Data Centre/Cloud, and IoT.
Build trusted relationships with C-suite and senior decision-makers to uncover new opportunities.
Proactively identify, prospect, and acquire mid-market and Enterprise business customers across assigned territories. (HUNTER)
Develop and execute account growth strategies to gain insider status and accelerate new business.
Consistently exceed revenue, gross margin, and activity targets.
Lead the full sales cycle: discovery, solution design, proposal development, negotiation, and close.
Act as an Expert-business consultant, deeply understanding customer pain points, workflows, and growth objectives.
Design tailored solutions leveraging Rogers’ portfolio: Wireless & Mobile Solutions, Business Internet & Fiber, VoIP & Unified Communications, IoT & Smart Business Solutions, Network & Managed Services
Deliver a seamless, high-quality customer experience from onboarding through lifecycle management. (End-to-end)
Build strong, trust-based relationships with business owners, executives, and IT decision-makers.
Retain and grow accounts through upselling, cross-selling, and solution expansion.
Serve as the primary point of contact, coordinating with internal Rogers teams (sales engineering, operations, support, and partners).
Stay current on market trends, competitive offerings, and emerging technologies.
Position Rogers as a strategic, long-term partner—not just a service provider.
Represent Rogers at customer meetings, networking events, and industry functions.