Account Manager (South Canterbury)

Halter

3d•Remote

About The Position

We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the Canterbury region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability. You will be backed by a team of exceptional people on the ground in the South Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have. Location - This role is to be based anywhere in the South Canterbury region. Frequent travel is required as part of the position.

Requirements

A great human first: You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates.
Lifelong learner mindset: You’re genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up alongside a world‑class team.
Hunger and grit: You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough.
Positive energy and team spirit: You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own.
Comfort in a fast‑moving environment: You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most.
A background in relationship management, account management, sales, or working closely with customers.
A foundation of business acumen and a willingness to deepen it on the job.
3-5 years of experience in relationship management/account management roles.
Strong business acumen.
Positive attitude and collaborative team player who excels at overcoming challenges.
The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.

Nice To Haves

Experience in dairy or the wider ag sector is a bonus, but not a deal breaker if you bring strong learning agility and a genuine passion for helping farmers succeed.
Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.

Responsibilities

Own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.