Account Manager - Miami

IWP Careers•Miami, FL

6d•Hybrid

About The Position

We are hiring an Account Manager to support our Territory Manager in Florida. This sale focused role requires quick problem-solving skills and a penchant for training and educating our referral sources on IWP services. Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development. We are dedicated to attracting and retaining top talent with competitive and fair compensation. In addition to a base salary range between $60,000 - $64,000, you will participate in a commission program. With proper utilization of skills and resources, additional variable compensation can be achieved or exceed $16,000.00 annually. You will also receive a minimum payout for your first three months of training. IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Requirements

Associate degree required
2-4 years of account management experience
Proven capability to build and maintain strong relationships with customers
Demonstrated self-confidence and a willingness to learn
Solid MS Office skills (Word, Excel, Outlook)
Ability to travel throughout in and around the territory

Nice To Haves

Bachelor's degree preferred
Knowledge of Salesforce
Ability to handle difficult and challenging situations including customer relations
An eye for identifying potential issues and strong problem-solving skills
A strong teamwork mindset with an ability to work independently

Responsibilities

Build and maintain strong relationships with referral sources
Identify and develop new referral sources
Work to maintain and grow the referral source relationship while ensuring ongoing customer service
Maintain contact with decision makers & office staff focusing on strategic nature of relationship
Assist in sales efforts for increased revenue opportunities
Analyze needs of the client and customizes solutions to meet their needs
Train clients on new and existing IWP Service Models
Promote additional IWP services
Provide solution-based service techniques with a consultative approach
Focus on client retention

Benefits

Monthly engagement events and larger annual celebrations (tent party, summer BBQ, Family Fun Day)
Tuition reimbursement
Internal-first job posting philosophy to support career growth
Competitive benefits package
A positive, inclusive environment where employees feel valued, supported, and empowered
Competitive salary
Generous benefits
Opportunities for growth and development
Commission program
Minimum payout for your first three months of training