Account Manager

Epika Fleet Services • East Liverpool, OH

16d • Onsite

About The Position

Join a Team That Keeps Industries Moving M.E.S.O., Inc. is seeking a highly organized, detail-oriented Account Manager. In this role, you’ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers’ success. About Mobile Equipment Service Option Inc. (M.E.S.O., Inc): At M.E.S.O., Inc. we take pride in keeping America’s construction and industrial workforce moving. MESO delivers mobile equipment service, fleet maintenance, and repair solutions to Construction, Oil & Gas, Utility, and Manufacturing Industries customers throughout the Southeast. Our success is built on responsiveness, accountability, and long-term customer relationships.

Requirements

• Strong organizational skills with the ability to balance multiple priorities
• Excellent communication skills — clear, professional, and customer-focused
• A team player who thrives in a collaborative, fast-moving environment
• Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation

Nice To Haves

• Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)

Responsibilities

• Own the schedule – manage and coordinate daily schedules for our mobile service technicians
• Support the field – process parts requests and ensure technicians have what they need to get the job done right
• Keep customers informed – provide clear updates on timelines, lead-times, and service expectations
• Maintain accuracy – update customer databases with current information and service details
• Bridge communication – serve as the link between customers, technicians, and department managers
• Support accounting – provide accurate maintenance contract billing information and prepare service invoices

Benefits

• Competitive compensation based on experience
• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off and company holidays
• A growing organization with strong leadership and long-term opportunity
• An environment where relationships, follow-through, and reputation still matter

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed