Account Manager - Utilities

Noramco • Montreal, QC

5d • Onsite

About The Position

Reports to: Director, National Utility Sales Operations. We are looking for a Utilities - Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner.

Requirements

• Enjoy a fast-paced environment with a desire to improve themselves and advance within the company.
• Be a team player who demonstrates initiative and a positive professional attitude and manner.
• Sales Plan Execution
• Customer Relationship Development
• Technical Guidance & Operations Coordination
• Forecasting, CRM & Market Intelligence
• General Qualifications & Professional Standards

Nice To Haves

• Experience in the Utilities market.
• Experience with sales and marketing strategies.
• Experience in growing existing customers and engaging with new prospects.
• Experience in managing vendor relationships.
• Experience in sourcing projects and monitoring tender platforms.
• Experience in developing forecasts and implementing sales strategies.
• Experience in preparing quotes and negotiating pricing.
• Experience in monitoring market trends and competitor activity.
• Experience in building long-term relationships at multiple levels within accounts.
• Experience in conducting business reviews and project follow-ups.
• Experience in recommending appropriate solutions compliant with industry standards.
• Experience in supporting specification, tender, and RFQ processes.
• Experience in coordinating with manufacturers and internal technical resources.
• Experience in supporting new product introductions and approvals.
• Experience in maintaining strong technical product knowledge.
• Experience in ensuring accurate order entry, on-time delivery, and inventory alignment.
• Experience in maintaining accurate CRM records.
• Experience in providing regular forecasts and project pipelines.
• Experience in tracking win/loss results and reporting competitive activity.
• Behave in an ethical and professional manner reflecting the values of the Company.
• Provide back-up support to the sales department when required.
• Communicate timely with Senior Management on market and business-related issues and opportunities.
• Stay current in your profession and enroll in continuing education focused on sales strategies and account management principles.

Responsibilities

• Manage sales & marketing strategies for the Utilities market focused on ensuring Noramco becomes the premiere utility suppler.
• Collaborate with local Account Managers, Sales Managers, and Profit Centre Managers (PCMs) in growing existing Utility customers. Actively engage with new prospects in the utility market. Gather market data and obtain standard cable specifications from all utility companies in the location. Manage local vendor relationships to ensure Noramco Utilities is viewed as a prominent partner for utilities wire and cable. Visit the Profit Centres frequently and develop local marketing strategies with Marketing Manager that will drive sales to PC.
• Manage local vendor relationships to ensure Noramco Utilities is viewed as a prominent partner for utilities wire and cable. Actively engage in sourcing projects and monitor opportunities in all major public tender platforms. Collaborate with PCMs and Director of Sales Operation-Utility with regards to utility inventories in the local market. Identify areas of opportunities and leverage Noramco’s strategic vendor partners to ensure we consistently receive competitive pricing.
• Work in conjunction with the PC Manager to ensure an efficient flow of inventory is maintained. Develop forecasting for the location market with the PCMs & Director of Sales Operation-Utility Implement and drive the National Utility Sales Strategies & Initiatives through the PCs.
• Maintain and grow sales with existing utility contractor accounts through regular in-person and virtual visits, while identifying and pursuing new utility, municipal, and contractor customers within the assigned territory.
• Develop and implement account plans to achieve sales, margin, and product-mix targets for wire, cable, and accessories.
• Identify and take advantage of unrealized opportunities for expansion through existing and potential customers, products, tenders, and utility programs.
• Prepare quotes, negotiate pricing and terms within company guidelines, and follow through to order conversion.
• Monitor market and industry trends, competitor offerings, pricing activity, and code or standard changes that may affect sales plans, customer opportunities, or company strategy.
• Build strong long-term relationships at multiple levels within each utility account, including purchasing, engineering, operations, and stores/warehouse teams.
• Meet regularly with accounts to understand their specific needs, identify business growth opportunities, and recommend appropriate company support.
• Conduct regular business reviews, pipeline and project follow-ups, and debriefs with key accounts.
• Introduce appropriate internal team members to customer contacts to support relationship development at all levels.
• Assess customer needs and recommend appropriate wire, cable, and accessory solutions compliant with utility and industry standards.
• Support specification, tender, and RFQ processes, including reviewing BOMs, drawings, and standards for compliance.
• Coordinate with manufacturers and internal technical resources on product selection, alternates, approvals, and value-add options.
• Support new product introductions and approvals with utility engineering groups.
• Participate in manufacturer and industry training to maintain strong technical product knowledge.
• Work closely with Sales Support and operations to ensure accurate order entry, on-time delivery, inventory alignment, freight claims, and reel returns.
• Maintain accurate APT records, and transition to CRM when implemented, for all customer interactions, opportunities, quotes, and projects.
• Provide regular forecasts and project pipelines to management.
• Monitor tenders and bids, track win/loss results, and report competitive activity, pricing, market conditions, and developing trends.
• Ensure all job functions are performed in accordance with the Guillevin Standard Practice Instruction (SPI) Manual.
• Behave in an ethical and professional manner reflecting the values of the Company.
• Provide back-up support to the sales department when required.
• Communicate timely with Senior Management on market and business-related issues and opportunities.
• Stay current in your profession and enroll in continuing education focused on sales strategies and account management principles.
• Performs any other duties as required by management.

Benefits

• Annual profit-sharing
• Competitive compensation
• Flexible group insurance plan
• Free health resources available 24/7 (Telemedicine and Employee Assistance Program)
• Group RRSP with employer contribution
• TFSA
• Postsecondary Scholarship Program for employee's children
• Charging terminals available at facilities
• Years of Service Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed