Account Manager: Ticket Sales

Lake Erie Crushers•Avon, OH

3d•Onsite

About The Position

Join the Fun Team at the Lake Erie Crushers! Are you ready to bring excitement, energy, and unforgettable experiences to fans? The Lake Erie Crushers are looking for a passionate Ticket and Group Sales Account Manager to join our dynamic team! If you love sports, enjoy building relationships, and want a career where you can make a real impact, this is the perfect opportunity for you. As a Ticket and Group Sales Account Manager, you'll be at the heart of the Crushers' mission—connecting fans with incredible experiences, from season tickets to suite packages. You'll have the chance to work in a fun, fast-paced environment where no two days are the same. Plus, you'll be selling more than just tickets; you'll be creating memories for families, businesses, and community groups alike.

Requirements

Previous ticket sales experience is ideal
Hustle and a love for connecting with people
Thrives on making connections with customers, advertisers, and vendors
Not afraid to pick up the phone/set meetings and turn prospects into loyal fans
Self-starter with the drive to work independently
Team player who loves collaborating with others
Strategic thinker with a sharp eye for details and results
Leader who can handle multiple tasks and projects with ease in a high-energy, fast-paced environment
Excited to make every game, partnership, and ticket purchase unforgettable

Responsibilities

Build relationships with individuals and businesses to sell season tickets, group outings, suites, fundraisers, and more.
Help craft and execute team ticket sales strategies to hit team goals.
Take charge of contracts, invoices, ticket production, and distribution—seeing sales through from start to finish.
Develop creative, strategic partnerships to elevate ticket sales and fan engagement.
Represent the organization with the utmost professionalism in the community.
Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events.
Renew all group, hospitality, and season ticket members.
Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability.
Maintain a database of contacts and sales progression using the ticketing system.
Meet and/or exceed personal sales goals.
Meet and/or exceed daily and weekly outbound call/appointment minimums.
Contribute to overall operation by answering the call when assistance is needed in another area of our operation.