Account Executive, Ticket Sales

Rockford IceHogsRockford, IL
Onsite

About The Position

The Account Executive, Ticket Sales, is a full-time position. The ideal candidate will be a highly energetic and self-motivated individual that will work with the Ticket Sales Team to fulfill annual Season Ticket Member and Group ticket sales strategies.

Requirements

  • Bachelor's degree in business or a related field.
  • Ability to engage and interact with current and prospective clients and fans.
  • Desire to work in a fast-paced, fun environment.
  • Ability to problem solve and deliver high end customer services.
  • Uphold and demonstrate organizational values at all times: Integrity, Curiosity, Empathy, Collaboration & Originality.
  • Ability to foster a positive team culture, work well and collaboratively with others.
  • Demonstrate excellent personal motivation and persistence to overcomes obstacles.
  • Strong verbal and written communication skills.
  • Proficient in ticketing systems, Microsoft Office Suite to include Excel, Word, PowerPoint, and other computer skills required.

Nice To Haves

  • One or more years of professional selling experience is preferred.
  • Knowledge of Ticketmaster Archtics and Salesforce CRM is preferred.

Responsibilities

  • Use persuasive sales techniques to sell season ticket packages, group outings, premium suites and experiences.
  • Develop new business and potential customers through prospecting, following up on referrals and networking.
  • Present package offerings in person or virtually.
  • Engage with fans and customers in-arena during games to provide high level customer care.
  • Prospect potential new sales while working game activation activities.
  • Build quality fan data through maintaining detailed notes and customer information in sales databases.
  • Research latest industry trends to accumulate the knowledge to be a successful sports marketer in the industry.
  • Other duties and responsibilities as required.
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