Account Manager - Theology & Non-Profit

Abilene Christian University•Dallas, TX

3d•Hybrid

About The Position

Responsible for Business Development at ACU Dallas, supporting Theology & Non-Profit Partners. Imagine helping ministry leaders develop and prepare for the next chapter in their careers. In this role, you’ll work with theology and non-profit partners to offer ACU programs with tuition benefits for their employees and affiliates. You will be a respected business partner making a meaningful impact in the lives of those who serve, or have served, our country.

Requirements

Must be able to build and maintain trust with prospects and partners.
Must be passionate about lifelong learning and development.
Must be comfortable working in a fast-paced, start-up, strong-growth environment
Must be able to manage multiple client initiatives at varying stages
Must have strong communication skills with a passion for building high-quality customer relationships.
Must be results-oriented with the ability to manage competing demands
Must be comfortable negotiating and creating buy-in at all levels
Must be comfortable working with spreadsheets, Salesforce, Zoom, and other technologies.
A background in building organizational connections and developing strategic partners and relationships.
Relevant experience in sales, marketing, technology, or other revenue-producing or student enrollment & retention-oriented roles.
Bachelor’s degree.
A passion for developing and supporting lifelong learning and development.
Most work is performed in front of a computer, on the telephone, or in person on client sites. One must be able to use the computer and remain stationary for long periods.
Manage conversations in person, online, and by telephone
Work well under pressure and manage stress well.
Communicate clearly: speak, read, write, and hear to perform essential functions.

Nice To Haves

Experience with Salesforce or similar CRM platforms is preferred
Deep network and experience in ministry/non-profit organizations preferred.

Responsibilities

Partner Relationships & Lifecycle Management
Product Leadership & Strategic Alignment
CRM & Operational Excellence
Build relationships with CCP Theology & Non-Profit Partners to promote awareness of ACU products that support ministry and non-profit leader development.
Act as a liaison within and between ACUD and Partner Organizations.
Understand all the roles at partner and at ACUD in order to successfully act as a liaison between organizations and partner/ACUD roles.
Maintain a high-level view of the customer service lifecycle to anticipate and mitigate potential roadblocks.
Develop and build relationships with new theology & non-profit organizations as ACU partners.
Build and manage a strong pipeline of new and existing opportunities.
Retain and grow the existing partner base.
Support ACUD programs and identify potential new programs based on the needs of your clients and the market.
Understand ACU’s theology products in depth and breadth, becoming a Subject Matter Expert.
Educate decision-makers on ACU products utilizing Zoom calls, networking, and in-person meetings.
Generate orders through MOUs, SOWs, Sales Order Forms and other contractual vehicles.
Build and expand current partnership accounts by maintaining rapport, growing/expanding our reach and relationships, answering requests, introducing additional services, and identifying growth opportunities.
Proactively identify and meet with key decision makers and influencers to build awareness of ACU programs.
Develop and implement outreach campaigns via networking events, cold calling, sales presentations, and social media channels.
Meet and exceed ACU education enrollment goals by devising innovative strategies to increase awareness about ACU degrees and programs
Collaborate with other departments of ACU to drive new and further existing business partnerships
Track industry and market trends by monitoring competitors and gathering intel on their current and new products, pricing structures, services, sales campaigns, and discounts.