Account Manager - Technology Infrastructure

Feyen Zylstra•Grand Rapids, MI

18h•Onsite

About The Position

Feyen Zylstra is a team of hardworking thinkers and doers who use their brains and brawn to solve the most complex problems associated with the design, installation, and maintenance of electrical and low voltage systems. We leverage our capability and creativity in electrical solutions to deliver results that drive our purpose of having a positive impact on the lives of people. This starts with our employees and providing them with great pay and benefits, safe and energizing work environments, and opportunities to learn and grow. Our team is data-driven, innovative, collaborative, and committed to the success of those around them. FZ is looking for an Account Manager - Technology Infrastructure for the Grand Rapids office. This role is responsible for the ongoing development of new and existing accounts within the structured cabling group. In addition, responsibilities will include the sales and direct supervision of all structured cabling projects from proposal to completion of project(s), selling network cabling projects and services to commercial and industrial customers.

Requirements

High school diploma or GED
5+ years of extensive experience/knowledge of cabling, construction, design, estimating, finance and management required.
Experience in a customer-facing role.
Thorough understanding of industry codes, corporate practices, processes, standards, etc. and their impact on project Performance and customer satisfaction is essential.
Superior communication and interpersonal skills required.

Nice To Haves

BICSI and/or RCDD certifications preferred

Responsibilities

Ongoing development of new and existing accounts within the structured cabling group.
Sales and direct supervision of all structured cabling projects from proposal to completion.
Selling network cabling projects and services to commercial and industrial customers.
Passing expertise down to field teams, ensuring their development and project success.
Leading the way with Safety.
Prioritization, delegation, risk assessment, communicating and multi-tasking.
Rolling up sleeves to collaborate, direct, and get the job done when problems arise.
Measuring progress and results, financial and otherwise.
Holding yourself accountable to meet goals and maintain customer satisfaction.
Connecting strategies to outcome and results.
Building relationships with GCs, subcontractors, vendors, and coworkers.
Being visible and accessible on job sites.
Confidently influencing others and resolving conflict.
Treating others with respect, appreciating differences, collaborating on the big things and communicating to prevent and avert problems.