Account Manager - Technology Infrastructure
About The Position
Feyen Zylstra is seeking an Account Manager - Technology Infrastructure for their Grand Rapids office. This role is responsible for the ongoing development of new and existing accounts within the structured cabling group. Responsibilities include the sales and direct supervision of all structured cabling projects from proposal to completion, selling network cabling projects and services to commercial and industrial customers. The ideal candidate is a technical leader, problem solver, process-oriented, a scorekeeper, and a relationship builder. They must lead with safety, understand the importance of measuring progress and results, and be able to influence others and resolve conflict.
Requirements
- High school diploma or GED
- 5+ years of extensive experience/knowledge of cabling, construction, design, estimating, finance and management required.
- Experience in a customer-facing role.
- Thorough understanding of industry codes, corporate practices, processes, standards, etc. and their impact on project performance and customer satisfaction.
- Superior communication and interpersonal skills required.
- Ability to pass a pre-employment drug screen.
Nice To Haves
- BICSI and/or RCDD certifications preferred
Responsibilities
- Ongoing development of new and existing accounts within the structured cabling group.
- Sales and direct supervision of all structured cabling projects from proposal to completion.
- Selling network cabling projects and services to commercial and industrial customers.
- Passing technical expertise down to field teams, ensuring their development and project success.
- Prioritizing, delegating, assessing risk, communicating, and multi-tasking.
- Mitigating problems through proper use of processes, standards, and early risk assessment.
- Measuring progress and results, financial and otherwise.
- Holding oneself accountable to meet goals and maintain customer satisfaction.
- Connecting strategies to outcomes and results.
- Building relationships with GCs, subcontractors, vendors, and coworkers.
- Being visible and accessible on job sites.
- Confidently influencing others and resolving conflict.
- Treating others with respect, appreciating differences, collaborating, and communicating to prevent and avert problems.
Benefits
- Great pay
- Generous benefits
- Competitive compensation
- Paid time off
- Training and development
- Opportunity for growth
- Safe work environment
- Chance to work with a winning team in a great company culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
