Account Manager Sr - SLED
About The Position
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role: Responsible for driving sales account development within the SLED organization across the New York State territory. This role focuses on delivering technical solutions and product offerings to grow revenue, expand brand awareness, and develop the territory.
Requirements
- Approximately 5+ years of Telecommunications sales experience.
- Approximately 2+ years of SLED or Public Sector sales experience.
Nice To Haves
- Proven experience in technology solution selling (Network, UCaaS, Security, Colocation), ideally within New York State SLED customers.
- Proven success in hunting, prospecting, and new account development.
- Experience with CRM - Salesforce preferred.
- Demonstrated strong communication, written, and formal presentation skills as well as a proven high close rate.
- Self-motivated, pro-active, results-oriented professional with the ability to work with minimum direction.
- Operates with a sense of urgency and is customer centric
- Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
- Attention to detail with good organizational capabilities.
- Ability to multitask, prioritize, and have good time management skills.
- Requires at least 25% or more of time conducting sales activities outside of the office.
Responsibilities
- Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective SLED customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
- Hit a minimum attainment in defined targets for revenue creation and revenue obtainment
- Develop a deep and wide network of contacts within each account
- After winning new business you will be required to manage customer relationships to gain strategic positioning with decision makers, retain existing revenue and obtain additional business.
- Develop and implement sales account plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management.
- Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions.
- Utilize Salesforce.com to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
Benefits
- Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- Bonus structure (short-term incentives, long-term incentives and/or sales compensation)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
