Account Manager/Specialty Account Manager - TEPEZZA - Phoenix, AZ (Rare Disease)

Amgen•Phoenix, AZ

2d•$145,311 - $215,025•Hybrid

About The Position

At Amgen, our shared mission is to serve patients living with serious illnesses. Since 1980, we have pioneered the biotech industry in our fight against the world's toughest diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients annually. Amgen is advancing a broad pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity. As a member of the Amgen team, you will make a lasting impact on patients' lives by researching, manufacturing, and delivering innovative medicines. Our award-winning culture is collaborative, innovative, and science-based. If you are passionate about challenges and the opportunities they present, you will thrive at Amgen. Join us to transform patients' lives and your career.

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience (for Account Manager – Level 4)
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience (for Specialty Account Manager – Level 5)
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Ophthalmology, and/or rare/specialty disease states preferred.
Site of care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Responsibilities

Represent TEPEZZA to physicians and healthcare professionals, establishing product sales, and performing total territory account management.
Provide account management support to accounts within a specific geography, focusing on issues specific to designated accounts.
Act as a central account manager, responsible for driving product demand and coordinating relevant field teams to address account needs.
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
Promote TEPEZZA within approved labeling in a comprehensive, fair, and ethical manner, consistent with industry-specific and corporate legal and regulatory guidelines.
Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by understanding customer needs and goals and communicating them to team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity accurately and timely as directed by management.
Drive product demand through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about the changing environment and results.
Adhere to the Company's compliance policies and guidelines, including the PhRMA code.
Work closely with patient services and market access team members to achieve overall business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site of care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budget.
Maximize the use of approved resources to achieve territory and account level goals.
Successfully complete all Company training classes.
Complete administrative duties accurately and timely.
Function as a contributing member of a high-performance team.
Perform other tasks and responsibilities as requested by the Company.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible