Account Manager/Specialty Account Manager - TEPEZZA - East Bay, CA (Rare Disease)

Amgen•San Jose, CA

5d•$145,311 - $215,025•Hybrid

About The Position

Amgen is a global biotechnology company with a mission to serve patients living with serious illnesses. They are pioneers in the biotech world, focusing on Oncology, Inflammation, General Medicine, and Rare Disease. Amgen is advancing a pipeline of medicines to treat various conditions and aims to help people live longer, fuller, happier lives. The company boasts an award-winning, collaborative, innovative, and science-based culture. This role is for an Account Manager/Specialty Account Manager representing TEPEZZA in the East Bay, CA area, specifically covering San Jose, CA. The position requires frequent travel within the territory and focuses on establishing product sales and managing accounts within a specific geography, addressing issues related to access, pull-through, and reimbursement.

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience (for Account Manager – Level 4)
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience (for Specialty Account Manager – Level 5)
Ability to travel (drive and/or fly) frequently within territory.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Ophthalmology, and/or rare/specialty disease states preferred.
Site of care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.

Responsibilities

Representing TEPEZZA to physicians and health care professionals.
Establishing product sales and performing total territory account management.
Providing account management support to accounts within a specific geography.
Driving product demand and coordinating relevant field teams to address account needs.
Developing a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
Promoting TEPEZZA within approved labeling in a comprehensive, fair and ethical manner.
Addressing issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Developing strong customer relationships by understanding customer needs and goals.
Consistently meeting or exceeding corporate sales goals.
Communicating territory activity in an accurate and timely manner.
Driving product demand through education on disease state and product information.
Providing feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
Adhering to the Company’s compliance policies and guidelines.
Working closely with patient services and market access team members to achieve overall business goals.
Coordinating between accounts and relevant Amgen field teams to support account needs.
Educating healthcare professionals and office staff on site of care options.
Attending medical congresses and society meetings as needed.
Managing efforts within assigned promotional and operational budget.
Maximizing use of approved resources to achieve territory and account level goals.
Successfully completing all Company training classes.
Completing administrative duties in an accurate and timely fashion.
Functioning as a contributing member of a high-performance team.
Performing other tasks and responsibilities as requested by the Company.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible