Account Manager SMB-Business Sales

Cellco Partnership•Elmira, NY

About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage relationships for business accounts in the 1–19 employee segment. The role combines new-business prospecting and acquisition with retention, management, and growth of existing accounts. The Account Manager consults with customers to understand business challenges, recommends tailored technology solutions, and explains how those solutions can improve business outcomes and deliver a return on investment. The role involves developing and qualifying leads across an assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling. The Account Manager builds relationships with decision makers, presents multi-product solutions, and sells integrated offerings that include Cloud, Security, ISP, VoIP, and Google platforms. Sales progress is tracked and reported using sales force automation tools and Verizon’s Velocity Selling methodology, which uses AI and CRM tools to support automation, predictive analysis, and personalized customer interactions. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be up to approximately 50% of the time. The scheduled workweek is 40 hours. Compensation is commission-based and includes base pay and target individual commission, with earning potential affected by geography, performance, and experience. The listed annual salary range for New York locations is $33,500–$59,000. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

Bachelor’s degree or three or more years of work experience.
Three or more years of relevant work experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate or bachelor’s degree, or related certifications or college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales experience, CRM, Salesforce or other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and generate incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.
Educate customers about business solutions and explain how technology can address their needs.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Use Verizon’s Velocity Selling methodology and AI and CRM tools to support customer interactions and sales work.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and sales incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services, including wireless calling plans.
Pet insurance and other employee perks.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Group home and auto insurance.
Up to 8 company-paid holidays per year.
Up to 6 personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.