About The Position

The Account Manager SMB—Business Sales role drives sales, service revenue, and customer relationships for accounts in the 1–19 employee segment. The Account Manager develops new business and grows existing accounts by identifying customer challenges and recommending tailored technology solutions that deliver business value. The role involves territory-based prospecting, relationship management, customer education, solution presentations, and selling integrated products and software, including Cloud, Security, ISP, VoIP, and Google platforms. Sales progress is tracked using sales force automation tools. The position is mobile, with work primarily at customer or field locations and occasional visits to a Verizon location for training and meetings. Travel within the assigned territory may be approximately 50%, and the schedule is 40 hours per week. Compensation includes base pay and target individual-based commission, with additional earning potential through commissions and sales incentives; pay varies by geography, performance, experience, and job-related skills.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be approximately 50%.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or Bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales experience.
  • Experience with CRM, Salesforce, or other client management tools and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about business solutions and explain how technology can address business needs.
  • Build relationships with key decision-makers and client organizations.
  • Present and create multi-product solution opportunities.
  • Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Commission-based compensation with potential to earn more and compete for sales incentives.
  • Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts of up to 50% on Verizon products and services.
  • Pet insurance and other employee perks.
  • Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
  • Up to eight company-paid holidays and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
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