Account Manager SMB- Business Sales

Verizon•Baltimore, MD

1d•$37,000 - $64,000

About The Position

The Account Manager SMB – Business Sales drives sales, service revenue, and account relationships for businesses in the 1–19 employee segment. The role combines new-business prospecting with retention and growth of existing accounts. The Account Manager consults with customers to understand business challenges and recommends tailored technology solutions that support customers’ businesses and generate revenue for Verizon. The position involves selling integrated business solutions, including Cloud, Security, ISP, VoIP, and Google platforms. It uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support sales efficiency and customer engagement. This is a mobile role, primarily based at customer or field locations, with occasional visits to Verizon locations for in-person training and meetings. Expected travel within the assigned geographic territory may be up to approximately 50%.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual settings.
Experience building and maintaining business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and generate interest in relevant offerings.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

Best-in-class medical, dental, and vision coverage.
401(k) plan with matching contributions, including matching up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives; past awards have included travel and gifts.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Additional employee perks, including pet insurance.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Commission-based compensation with potential to earn more; the commission program offers unlimited opportunity.