Account Manager SMB-Business Sales

Verizon•Bensalem, PA

About The Position

Verizon is hiring an Account Manager to drive sales and manage customer relationships in the 1–19 employee segment. The role involves prospecting for new business and developing existing accounts by consulting with customers, identifying business challenges, and recommending tailored technology solutions that improve business outcomes and generate revenue. Solutions may include cloud, security, internet service, VoIP, and Google platforms. The position uses Verizon’s Velocity Selling methodology, AI, advanced CRM tools, and sales force automation tools to support customer engagement, productivity, analysis, and sales reporting. This is a mobile role conducted primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic sales territory may be approximately 50%. The scheduled workweek is 40 hours. Compensation includes base pay and target individual-based commission, with unlimited commission opportunity and potential sales incentives. Compensation varies by geography, performance, and experience. Verizon offers benefits and career development programs, including health coverage, retirement matching, paid time off, parental leave, tuition assistance, and industry certifications.

Requirements

Bachelor’s degree or three or more years of work experience.
Three or more years of relevant work experience.
Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be approximately 50%.
Valid driver’s license.
Self-motivation and ability to identify and craft solutions to client problems.
Ability to explain complex technology in terms customers can understand.
Integrity, initiative, and ability to close deals and contribute to team success.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales or educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
Strong presentation skills in face-to-face and virtual settings.
Experience building and maintaining business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor approaches for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate and engage customers while presenting innovative business solutions.
Build relationships with key decision makers.
Create and present multi-product solution opportunities.
Understand and sell integrated software and technology solutions, including cloud, security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave: eight weeks for eligible new parents, with the possibility of up to 16 weeks for the birthing parent when paired with short-term disability.
Up to $8,000 per year in tuition assistance.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services.
Pet insurance and other employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
New hires receive up to 15 vacation days per year, increasing with additional service.
Premium pay may be available depending on the role, including overtime, shift differential, holiday pay, and allowances.