Account Manager - Rotating Equipment and Pumps

Puffer-Sweiven•Houston, TX

About The Position

The Account Manager - RQ is responsible for identifying and evaluating customer needs, offering appropriate solutions, and promoting Rotating Equipment products and services. This role involves developing account plans under the direction of the Sales Manager, maintaining customer relationships, and interfacing with various internal teams to communicate activities and opportunities. The position requires conducting product demonstrations, providing technical assistance, and presenting/specifying products for varied applications. The Account Manager will also contribute to sales forecasts, strategies, pricing, and sales margins.

Requirements

BS/BA Degree in Business or Engineering related disciplines. Alternative AS/AA degree and two plus years of experience; or equivalent combination of education and experience.
Basic knowledge of the oil & gas industry - up, mid and downstream.
Solid knowledge of basic hydraulic principles and pumping systems and related equipment.
3-5 Years technical sales/customer service experience required including experience of prospecting, cold calling, and presentations to customers.
Good Computer skill proficiency with MS Office and Outlook.
Strong written and oral communication skills including formal presentation skills.
Solid interpersonal skills; specifically engaged listening and acknowledging skills, as well as questioning and discovery skills.
Demonstrated ability to interface with and influence senior level executives.
Strong prospecting/opportunity identification skills.
Innovative in selling and servicing approach.
Strong drive and initiative – motivated to success. Displays win/win negotiating skills.
Ability to manage customer expectations relative to deliverables and timeframes.
Strong Customer Service Skills, including the ability to develop rapport and trust with customers.
Strong strategic thinker with solid technical aptitude.
Team Player with good conflict management and consensus building skills.
Demonstrated proficiency in coordination of multiple sales departments and support staff to provide customer solutions effectively and optimize Company success.
Problem solver- Uses good judgment and approaches opportunities strategically.
Strong Business Acumen. Recognizes complimentary solutions.
Exhibits strong self-management skills including a high degree of professionalism and dependability.

Nice To Haves

Technical degrees are preferred.

Responsibilities

Identifies and evaluates customer needs and offers appropriate solutions.
Works under the direction of the Sales Manager to develop the account plan.
Promotes Rotating Equipment products and services to customers including but not limited to, centrifugal pumps, positive displacement pumps, blowers, compressors and their accessories, and integrated pump packages.
Interfaces with RQ management, inside sales and other company sales and account teams to communicate activities, opportunities, issues, and status of goals, all designed to deliver the total Company value.
Develops and maintains customer relationships.
Attends technical conferences and product and technical training sessions.
Establishes and maintains relationships with Engineering, Purchasing, Maintenance departments, other key decision makers, and Principals.
Conducts product demonstrations and technical presentations.
Provides technical assistance to other Sales and Operations personnel.
Presents and specifies products for varied applications. Determines application and specification of products.
Helps develop sales forecast and strategy to accomplish goal.
Provides input and feedback relative to pricing and sales margins.