Private Banking - Account manager - LLN

ING • Belgium, WI

10d

About The Position

ING Belgium, as the first universal direct bank, is a major player in the Belgian market. The bank offers its clients a wide range of financial products and services through the distribution channel of their choice (click and face). ING Belgium's clientele includes private individuals and private banking clients, as well as small and medium-sized enterprises, institutions, and large corporations.

Requirements

• Commercial mindset and oriented towards clients and results
• Attention to quality and deadlines
• Good writing and verbal/written communication skills
• Sufficient confidence and stress resistance
• Ability to work in a team, but also a practical mindset
• Interest in our digital innovations and ability to support clients in boosting their usage
• Ability to handle sensitive issues where discretion is required
• Experience in the banking sector, preferably in the branch network
• A bachelor's degree or equivalent experience
• Oral and written skills in French and English
• Good basic knowledge of banking products, especially investments
• Proficiency in MS Office programs
• Good knowledge of ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking, ...)

Responsibilities

• You provide commercial and administrative support to private bankers and wealth managers.
• You are the first point of contact for Private Banking clients, agencies, and internal departments (calls, emails, etc.).
• Through regular contact with clients, you build a relationship of trust and become a full contact person for our clients.
• You play a key role in planning and preparing client visits by private bankers.
• You proactively participate in commercial actions and campaigns (e.g., in the context of digitalization).
• You play a coordination role in processing files.
• As an ambassador of our digital approach, you guide clients towards our digital solutions.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree