Account Manager, Prime Services Future and Derivatives Clearing, Assistant Vice President

Citi • New York, NY

16d • $98,960 - $148,440 • Onsite

About The Position

The Account Management group within Prime Services is responsible for the overall client experience. The Account Manager should fully understand the strategies executed by their clients and the revenue opportunity for Citi, while looking to leverage the relationship to enhance the client footprint both within FDC and across Prime Services. At all times the priority, content and diversity of the work is dictated by the direction and demands of our clients. The Account Manager is responsible for defending and driving organic revenue growth, maintaining overall client satisfaction, and promoting client participation across the Futures, OTC Clearing & FX Prime Brokerage product suite (FDC). The Account Manager is also tasked with fostering client efficiency from both a returns and an operational best practice perspective.

Requirements

• At least 3-5 years prior experience in Futures, OTC Clearing and/or FX Prime Brokerage.
• A strong understanding of risk and control, preferably in the context of the FDC businesses.
• Cross product knowledge covering Futures, Equities, Fixed Income, FX and Cleared Swaps.
• Understanding of global markets, including market regulations and operational/settlement procedures.
• FINRA Series SIE, 3, 7, and 63 will be required.
• Self-motivated with strong organizational skills.
• Excellent written and verbal communication skills and the confidence to engage in client meetings and discussions.
• Attention to detail and the commitment to deliver excellent service to a demanding global client base.
• Superior analytical and problem-solving skills, coupled with a sense of ownership in defining and implementing solutions to client requests / challenges.
• Strong intellectual grasp of the industry, with the ability to anticipate organizational response to future changes in line with the demands of the business and client base.
• Natural curiosity, willingness, and motivation to maintain a steep learning curve.
• Ability to develop deep, broad, and responsive/engaged relationships.

Nice To Haves

• Prior experience in a client facing role is a plus.
• AI proficiency a plus.
• Conversational in Spanish and/or Portuguese a plus.

Responsibilities

• Defend and grow client Futures, OTC Clearing and FXPB revenues with a focus on profitability and returns.
• Lead existing client relationships serving as a senior point of contact for new opportunities and escalations.
• Know Your Client – Structure, Strategies, and Service needs.
• Understanding the client wallet, driving organic growth while identifying opportunities for cross-selling across Prime Services.
• Host periodic client reviews to determine overall client satisfaction.
• Partner with clients on expansion into new markets and products.
• Work with partners in technology and product to realize client asks and monetize new opportunities.
• Work in partnership with both the client and internal stakeholders to ensure Citi is a top 3 provider.
• First line of defense to ensure that clients adhere to prescribed risk parameters, working with In Business Risk, and independent Credit Risk management coverage.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level