Account Manager - Partnerships - New York City or Seattle

Booking.com • New York, NY

3d • Hybrid

About The Position

At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. Booking.com (USA), Inc, one of the support companies in the United States, is seeking a full time Account Manager - Partnerships in our New York City or Seattle office. The Partnerships team supports Booking.com with implementing its strategies related to Booking.com’s third-party distribution, business development and partnership goals across diverse sectors. These duties include supporting new partnerships (launching new demand Partners) and Account Management (optimizing, growing, expanding, dealing with existing demand Partners) in the North America (NORAM) market. This role requires an individual with a strong background in e-commerce, travel industry or loyalty knowledge and shown success in the management of distribution partnerships or affiliates. The ideal candidate is a self-motivated, upbeat, and engaged team member with an established network across the region.

Requirements

• 3 - 5 years of relevant work experience within North America in sales and account management roles, e-commerce industry, with travel or loyalty industry strongly preferred.
• Strong communication and ability to influence Amsterdam HQ teams (product, analytics etc.) and co-ordinate 3rd party contribution to deliver success to Partnerships generally and on individual accounts;
• Requires versatility and adapting quickly to the latest guidelines from Booking.com BV;
• Business, marketing or other relevant bachelor’s degree;
• Experience in cultural management and differences;
• Creative, persistent and outgoing personality, eager to learn;
• Proactive, positive and self-motivated with ability to work without close supervision;
• Quick and resourceful, team-player, flexible, accurate, strong analytical skills and eye for detail;
• Excellent communication, business and reporting skills;
• Must be able to travel 30%
• You are required to live within a commutable distance from your assigned office location

Responsibilities

• Run the day to day aspects of the Account Management process (perform recurring data-driven assessment of partner health, identify growth initiatives and put in place plans to address performance, conduct quarterly business reviews) with the objective of growing the overall production of the partnership and ensuring its long term success.
• Responsible for the ongoing success of strategic partners in North America, including the design and completing Account Plans for each account for these key partners.
• Build strong network in the markets by attending industry trade shows and events and planning market visits
• Have the ability to sell all Booking.com Connected Trip products, including both the accommodations, ground transportation, flights, activities and rides products.
• Have sophisticated understanding of the suite of Products that Booking can offer our Partners and understanding of our suite of tools in order to optimize partner performance
• Have the ability to externally represent other parts of the business through an understanding of Booking.com for Business, LPS, Booking Home, Experiences etc.
• Commercially creative and able to customized solutions that fall outside of our standard models
• Bring new insights to the table and present business cases and pragmatic solutions around technology, market trends, competitive landscape etc. Identify growth factors and blockers and work with the team to address these
• Be analytically aware. Focusing on growth and sustainability whilst balancing short, medium and long-term goals
• Ability to represent their region in ambassadorial or sponsor function e.g. Product Ambassador, Analytics Ambassador, Salesforce.com Ambassador, etc
• Have the ability to collaborate across other BKNG Group companies as well as other internal teams within Booking.com such as Product, PPC, Corporate Development etc

Benefits

• Medical, life, and disability insurance
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status
• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
• Collaborative, friendly and diverse culture
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level