Account Manager, Marketing

Agency Eight•New York, NY

21d•$70,000 - $85,000

About The Position

Agency Eight is a creator marketing agency focused on performance seeding, paid partnerships, and affiliate strategy for leading CPG and beauty brands. We operate as an extension of our clients’ teams — helping them build community, drive content, and scale creator programs in a measurable way. We’re looking for a strategic, client-obsessed Account Manager to join our growing influencer marketing team. In this role, you’ll serve as the primary point of contact for a portfolio of clients — owning strategy, leading campaign execution, and driving the results that keep clients coming back. You’ll manage the full client lifecycle from onboarding through reporting, while also guiding and reviewing the work of coordinators and interns. This is a high-visibility role for someone who thrives in a fast-paced environment, leads with ownership, and is genuinely passionate about the creator economy.

Requirements

3–5 years of experience in influencer marketing or a related field — agency experience strongly preferred
Proven experience owning client relationships independently
Strong written and verbal communication skills
Highly organized with the ability to manage multiple clients and workstreams simultaneously without dropping the ball
Experience managing or mentoring junior team members
Proactive, solutions-oriented mindset — you surface issues early and come with a plan
Comfortable with data and reporting; able to pull insights and translate them into clear client-facing takeaways
Proficiency in Google Sheets
Experience with project management tools such as Asana or Notion
Experience with or willingness to quickly learn tools like Archive and influencer databases

Responsibilities

Serve as the primary point of contact for a portfolio of clients, maintaining strong relationships and ensuring ongoing satisfaction
Lead bi-weekly client calls, delivering campaign updates, performance insights, and strategic recommendations
Own influencer strategy across seeding, paid, and affiliate programs, proactively adjusting approaches to optimize performance
Set and manage client expectations, ensuring all monthly goals and deliverables are met
Track monthly campaign performance and clearly communicate how agency efforts translate into client results
Oversee client reporting, including reviewing and approving reports and campaign write-ups
Maintain a strong understanding of the gifting and shipping flow, with the ability to find information and unblock client issues quickly
Lead onboarding calls for new clients, setting clear expectations and goals from day one
Develop and oversee new client strategy from the ground up
Create and manage all onboarding materials, including initial influencer sourcing lists, outreach copy flows, Typeforms, and content briefs
Ensure a seamless and timely onboarding experience for every new client
Support pitches and proposals as needed
Manage and mentor Account Coordinators and junior team members
Review and approve influencer lists, outreach copy, and content briefs
Provide clear direction, feedback, and quality control across all workstreams
Ensure your team is organized, accountable, and executing at a high level
Identify opportunities to scale accounts through expanded scope (paid, affiliate, increased volume)
Drive upsells and renewals across your client portfolio
Build strong, long-term client relationships grounded in trust and performance
Maintain and nurture relationships with influencers, agencies, and industry partners