Account Manager – Japanese Bilingual
Cinter Career•Plano, TX
•$80,000 - $100,000•Hybrid
About The Position
We are seeking a motivated and experienced Account Manager with Japanese bilingual skills to join a Japanese IT Company. This full-time, hybrid role is based in Plano, Texas. The Account Manager will be responsible for developing new business opportunities, managing key customer accounts, and ensuring customer satisfaction by proposing and delivering appropriate IT solutions and services. The ideal candidate will have a strong background in IT account management or business development, excellent communication and relationship-building skills, and proficiency in both Japanese and English.
Requirements
- Bachelor's degree in Business Administration or a related field.
- Business-level proficiency in both Japanese and English.
- Minimum 3 years of experience in IT Account Management, Business Development, or IT Solution Sales.
- Experience working directly with executive-level customers.
- Strong client-facing communication and negotiation skills.
- Ability to prioritize multiple projects while working independently.
- Experience collaborating with remote teams using collaboration tools such as Microsoft Teams, Zoom, email, and chat applications.
- Strong documentation and reporting skills.
- Willingness to travel as needed.
Nice To Haves
- Experience with vendor or partner management is highly preferred.
Responsibilities
- Develop new business opportunities with Japanese and non-Japanese corporate clients for IT solutions and services.
- Manage and grow long-term relationships with key customer accounts.
- Identify customer requirements and propose appropriate IT solutions and services.
- Prepare proposals, quotations, and project plans aligned with customer needs.
- Manage the complete sales cycle from business development through account management.
- Coordinate meetings and communications with internal teams, customers, and external partners.
- Act as the primary liaison between customers and internal technical teams.
- Resolve customer issues and ensure a high level of customer satisfaction.
- Prepare sales forecasts, account reports, and progress updates for management.
- Manage relationships with vendors and business partners to support joint service delivery.
- Support project coordination and technical resource planning for customer engagements.
- Expand existing customer accounts by identifying additional business opportunities (Account Farming).
Benefits
- Standard company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
