Account Manager-ITAD
About The Position
For more than 45 years, CXtec has helped organizations maximize the value of their IT investments. As the largest secondary-market network hardware provider in North America, we deliver innovative lifecycle management and IT Asset Disposition (ITAD) solutions to organizations of all sizes across the globe. SUMMARY: We are looking for an Account Manager-ITAD. As an Account Manager- ITAD you would provide overall support assistance to all ITAD team members, Work with ITAD Program Manager, ITAD AE’s, VP of ITAD to assist in details of PO Entry, Order Entry, Opportunity & Order follow-up, dormant customer follow-up, Sort and Settle reconciliation.
Requirements
- BS in Business or Sales Management or related degree.
- At least 1 years of sales experience selling or supporting hyper scale infrastructure users
- Must have ability to handle multiple software platforms simultaneously and organize a collaborative sale support process to increase efficiencies of ITAD program manager, ITAD Account AE’s and VP.
- Highly motivated with exceptional leadership and written/verbal communication skills.
- Excellent presentation, negotiation, and persuasion skills.
- Ability to manage a pipeline with multiple accounts and partners.
- Ability to work independently and use sound judgment in decision making with a results driven orientation.
- Ability to participate as a team member as well as a leader in a fast paced, team-oriented environment.
Responsibilities
- Account Maintenance - responsible for assisting AE’s in maintaining minimum ABM marketing activity requirements. This includes dormant account follow up, existing account follow up, opportunity and transaction follow up.
- Manage all account profiles, improve client utilization and maximize sales.
- Assist VP of Global ITAD in
- Manage sales orders and provide status in the form of sales reports and forecasts to the manager and/or the management team.
- Suggest needed improvements to systems & procedures.
- Communicate professionally both within the company and externally.
- Liaison with all areas of the company to meet and exceed goals and customer needs.
- Provide an atmosphere of positive teamwork.
- Assume additional responsibilities as required.
- Part Number Creation and Enter Asset Values
- Maintain Client Job Trackers
- Serve as primary POC for facilitation of logistics requests
- Communicate directly with end user client, up to and including day of pickup
- Post Pickup follow up to ensure all went well – both with carrier and customer
- Support Order Entry Process
- Assist in creating / completing audit reports and CODs
- Collaborate with internal teams – Operations, Sales Support, ITAD team, etc. – to ensure timely execution of services and resolve issues
- Track and maintain job requests from outside of CXtec (ERI, ReCloud, Guardian, Pivital) and work to process to final invoicing.
Benefits
- Health insurance and prescription drug coverage
- Dental and vision insurance
- Company-paid life insurance with voluntary life options
- Company-paid short- and long-term disability coverage
- Critical illness, accident, and hospital indemnity insurance
- Flexible Spending Accounts (FSA)
- Pet insurance
- Traditional and Roth 401(k) with company match
- Tuition reimbursement and Employee Assistance Program (EAP)
- Paid vacation, sick/personal days, and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
