Receiving Lead-ITAD Operations

PlanITROI, LLC•Youngsville, NC

1d•Onsite

About The Position

The Receiving Lead plays a critical role in supporting the day-to-day operations of the Receiving Department within an IT Asset Disposition (ITAD) environment. This position partners closely with the Receiving Supervisor to coordinate workflow, ensure accurate intake and tracking of inbound IT assets, and uphold strict quality, compliance, and data security standards. This role provides hands-on coaching, training, and direction to the Receiving Team, while driving productivity, accountability, and adherence to operational and regulatory requirements. This is a Temp to Perm role with a day conversion.

Requirements

3–5 years of experience in a warehouse, logistics, or receiving environment, preferably within ITAD, electronics recycling, or technology refurbishment
Prior experience in a lead, team lead, or senior associate role required
Experience with Warehouse Management Systems (WMS) or asset tracking platforms; strong computer proficiency required
High attention to detail with the ability to manage serialized inventory and documentation accuracy
Strong communication, coaching, and problem-solving skills
Ability to work in a fast-paced, high-volume production environment
Experience operating warehouse equipment (forklifts/ pallet jacks)
Ability to lift to 50 lbs.

Nice To Haves

Familiarity with IT hardware (laptops, desktops, servers, networking equipment, and mobile devices) strongly preferred
Understanding of data security protocols and chain-of-custody best practices is a plus

Responsibilities

Support the Receiving Supervisor in overseeing daily receiving operations, including unloading, sorting, inspection, and intake of inbound IT assets such as laptops, desktops, servers, and mobile devices
Lead by example on the floor by performing hands-on receiving tasks while training and mentoring team members on proper handling and processing procedures
Ensure all inbound assets are accurately counted, tagged, serialized, and recorded in the Warehouse Management System (WMS) or asset tracking system
Verify asset conditions and specifications; identify and escalate discrepancies, damages, or variances in shipment documentation
Maintain strict chain-of-custody protocols to ensure data security and compliance with ITAD industry standards
Assist in prioritizing workload to meet daily throughput targets and client SLAs
Serve as a primary point of contact for Receiving Associates, providing real-time guidance, troubleshooting, and support
Promote and enforce adherence to company policies, safety standards, and data security procedures
Maintain a clean, organized, and secure receiving area aligned with operational efficiency and audit readiness
Collaborate cross-functionally with Inventory, Production, Quality Control, and Logistics teams to ensure seamless asset flow throughout the facility