Account Manager- Investment Associate

Northern Trust•Grand Rapids, MI

About The Position

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Requirements

1+ year Relevant work experience
Demonstrated interest in investments
Initiative, diligence and attention to detail.
Manages priorities well.
Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Responsibilities

Prepares client presentations and ensures all portfolio materials are ready for client meetings.
Creates custom asset allocations and reviews performance for accuracy.
Identifies possible issues and amends prior to client meetings.
Communicates actively with clients and Portfolio Advisors on client requests.
Develops clear understanding of clients' needs behind service requests and communicates to service partners.
Obtains appropriate information from partners and clients to facilitate service changes or process transactions.
Handles routine issues independently while engaging the appropriate PA as needed.
Collaborates with the Client Service team on a regular basis to receive and communicate information on all aspects of a client relationship or portfolio.
Processes client cash requests.
Determines account in which to raise funds and submit trades for approval by the Portfolio Advisor.
Analyzes client accounts based on client investment guidelines to identify issues.
Rebalances portfolios with Portfolio Advisor guidance.
Manages client investment objective letters proactively for Portfolio Advisors such that they are updated before expiring.
Completes the GDWM training and demonstrates a proficient level of use.
Manages the entire process for the Client Service team’s monthly compliance (REV) meeting.
Ensures that accounts have proper documentation and/or coding for existing or new clients (i.e., non-guidance holdings, concentration holdings, IPS forms, address changes, statement addresses, investment guidelines, fees, etc.) and ensures files are properly organized and maintained.
Runs various reports for Portfolio Advisors or clients, as requested.
Researches tax costs issues and works with the tax department to correct discrepancies and verify adjustments on client accounts.
Initiates transactions requested by the client (i.e. remit proceeds, stock gifting requests, etc.).
Processes physical stock/bond certificates and completes DTC transfers.
Follows up with clients on inquiries via the telephone or written correspondence.
Processes trades by established deadlines with direction from Portfolio Advisor.
Adheres to National Investment Guidelines.
Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency.

Benefits

flexible and collaborative work culture
strong history of financial strength and stability
Movement within the organization is encouraged
senior leaders are accessible
company committed to an inclusive workplace
assisting the communities we serve
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture.
Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.
work-life balance
career mobility
unique opportunities