About The Position

This role involves managing customer inquiries, processing quotations, and directing sales opportunities. The Account Manager will prepare proposals within the CRM system based on customer needs, follow up on all proposals, and conduct prospecting activities through cold calling and leveraging existing client connections. A key responsibility is using the online CRM to track sales activities, quoting, orders won, and revenue generated. The position also requires collaboration with Sales Management to develop territories for increased sales and with Operational Sales personnel to manage opportunities. Additionally, the role includes conducting facility tours, responding to customer requests, and collaborating with the marketing department on various initiatives like tradeshows, webinars, and white papers. Other duties may be assigned.

Requirements

  • Proficiency in using online CRM systems
  • Ability to conduct cold calling and leverage existing client connections
  • Skills in preparing proposals based on customer needs
  • Strong follow-up skills
  • Ability to collaborate with sales management and operational sales personnel
  • Customer service skills
  • Collaboration with marketing department

Responsibilities

  • Receive incoming Customer inquiries, and process Quotations and direction of opportunities
  • Prepare Proposals based on customer needs within the CRM System
  • Follow Up on All proposals
  • Conduct Prospecting activities. Both Cold calling and existing client connections
  • Use online CRM to track all individual sales activities, quoting activity, Orders won and Revenue generated
  • Work with Sales Management to define and develop territory to increase new and existing sales
  • Collaborate with Operational Sales personnel to manage Operating Unit and Territory Opportunities
  • Conduct Tours of facilities
  • Respond swiftly and courteously to customer requests
  • Collaboration with marketing department: Tradeshows, association meetings, client webinars, white papers etc.
  • Other duties as assigned
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