Account Manager III - Commercial Lines

Hub International Insurance•Knoxville, TN

2d•Onsite

About The Position

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. The Account Manager III is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement. The Account Manager III will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers. The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.

Requirements

5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines.
Brokerage experience is preferred
Excellent customer service, analytical, problem solving and conflict resolution skills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
High School Diploma or equivalent required
Currently licensed in good standing in required lines and states with all necessary CE credits

Nice To Haves

College degree preferred
Supervisory, project leader, mentor or team leader experience preferred
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)

Responsibilities

Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and addresses coverage issues
Provides support in identifying client insurance needs, gaps in coverage and loss exposure
Recommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policies
Critically analyze and compare insurance plans to determine suitability
Negotiates terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client service
Contacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

Benefits

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives