Professional, HPS Account Manager II

Gainwell Technologies LLC•Any city, OH

2d•$52,900 - $75,600•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. This individual will provide support for the successful delivery of Gainwell services to client(s). Support may include data mining validation, data sorting and analysis, presentation preparation, as well as various research related tasks and overall support of business development projects and day to day operational projects. Works with the client engagement team and other organizations to collect data on behalf of the client(s). Works directly with clients, project team and business leaders to identify analytical requirements Performs data analysis, identifies trends and issues, evaluates and provides recommended solutions for issues identified. Designs and develops reports. Builds relationships with internal and external staff to ensure client expectations are being met. Ensures client deliverables are accurate, timely, and meet or exceed client expectations. Identifies delivery issues and provides suggested solutions. Works with client engagement team to develop materials for client presentations. Interacts with clients under the guidance of the client engagement leaders. May participate in the proposal development process. May manage client relationship or components of a relationship; responsible for ensuring client satisfaction. Works with client(s) to develop project approach and/or implementation plans.

Requirements

3+ years of Client Facing experience
3+ years of Account Management experience
1+ years of Healthcare experience
Experience with problem solving and client services
Bachelor's degree or equivalent combination of education and experience

Responsibilities

Provide support for the successful delivery of Gainwell services to client(s).
Data mining validation, data sorting and analysis, presentation preparation, research related tasks and overall support of business development projects and day to day operational projects.
Collect data on behalf of the client(s) by working with the client engagement team and other organizations.
Identify analytical requirements by working directly with clients, project team and business leaders.
Perform data analysis, identify trends and issues, evaluate and provide recommended solutions for issues identified.
Design and develop reports.
Build relationships with internal and external staff to ensure client expectations are being met.
Ensure client deliverables are accurate, timely, and meet or exceed client expectations.
Identify delivery issues and provide suggested solutions.
Develop materials for client presentations with the client engagement team.
Interact with clients under the guidance of the client engagement leaders.
Participate in the proposal development process.
Manage client relationship or components of a relationship; responsible for ensuring client satisfaction.
Develop project approach and/or implementation plans with client(s).