Account Manager ll

ChemTreat•Houston, TX

21h•$75,000 - $100,000

About The Position

The Account Manager II shadows and works alongside an experienced account manager under their supervision. The role introduces the associate to technical water treatment problem-solving and customer-selling fundamentals. The associate is assigned specific tasks on accounts within an existing territory to support retention, following the manager’s direction, and communicates with customers, ChemTreat Account Managers, and other company representatives. With guidance and support, the associate develops sales strategies, builds customer relationships, contributes to territory growth and retention, and learns to prepare proposals and communicate ChemTreat’s value proposition. Over time, the role also involves troubleshooting technical and site-specific process issues and auditing key unit operations. The position includes travel depending on territory size, may require long hours and varied schedules, and involves customer and industrial site visits. Work settings may include indoor and outdoor locations such as boiler houses, cooling towers, water and wastewater plants, and process areas. Hazardous chemicals are routinely used, and required personal protective equipment may include eye, hearing, and respiratory protection, protective aprons, steel-toe shoes, gloves, hard hats, and face shields.

Requirements

Bachelor of Science in engineering or a technical field, or equivalent relevant experience.
2–4 years of relevant experience.
2–4 years of experience interacting with customers at all levels of an organization.
Organizational skills and self-management.
Self-motivation and a strategic mindset.
A balance of self-confidence and humility.
Ability to work as a team member and partner effectively with others.
Ability to identify issues and develop practical solutions.
Excellent verbal and written communication skills, including emails, comprehensive service reports, and proposals.
Fluency in Microsoft Office, including Word, Excel, and PowerPoint.
Industry knowledge specific to water treatment, including familiarity with various applications.
Ability to travel based on the size of the assigned territory.
Ability to meet the position’s physical demands, including lifting, carrying, pushing, or pulling up to 60 pounds and sometimes maneuvering drums weighing 250–800 pounds.
Ability to work at high elevations and drive short and long distances, within DOT regulations, when required.
Ability to wear required personal protective equipment and work around hazardous chemicals, noise, and occasional extreme heat.

Nice To Haves

Water treatment experience is preferred.

Responsibilities

With guidance, create, improve, and implement sales strategies to strengthen ChemTreat’s position and increase share within the assigned geography.
Help identify key decision makers in existing accounts, research prospects, partner with senior staff on cold calls, follow up with customers, use strategic questioning, and help identify customer needs and root issues.
Work with a senior staff member to increase sales and profit margins within the territory.
With assistance, engage technical staff and management to develop customer retention and growth strategies.
Begin establishing professional relationships with key personnel in customer accounts.
Learn to create effective proposals for current and prospective customers.
Learn and communicate the ChemTreat value proposition to customers.
Over time, begin troubleshooting technical and site-specific process issues.
Begin effectively auditing key unit operations.
Participate in entertaining customers and prospects in accordance with ChemTreat’s entertainment policy.
Perform other duties as assigned.