Account Manager II - Federal - Oracle

TD Synnex • Herndon, VA

7d • Hybrid

About The Position

This role is about empowering our global partners to deliver secured IT environments with high performing connectivity is our passion. The Account Manager will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.

Requirements

• Bachelor’s degree or equivalent work/military experience.
• 2+ years of public sector sales experience (state, local, education, or federal) preferred
• Proven track record of meeting or exceeding sales activity and financial metrics.
• Exceptional verbal and written communication, presentation, and negotiation skills.
• Strong analytical mindset with keen attention to detail and proficiency in CRM.

Nice To Haves

• Proactive learner who adapts quickly to evolving technologies and market trends.
• Resilient problem-solver with a self-starter attitude and strong organizational skills.
• Collaborative team player committed to continuous improvement and knowledge sharing.

Responsibilities

• Build, nurture, and expand strategic relationships with assigned Oracle, public sector customers, and channel partners.
• Educate stakeholders on TD SYNNEX Public Sector services, Oracle product suites, and best-practice deployment models.
• Identify, research, and qualify new sales opportunities aligned to Oracle solutions (ERP, database, cloud).
• Execute proactive lead-generation activities—outreach campaigns, business reviews, and joint account planning.
• Maintain a healthy pipeline: document opportunities, manage forecasts, and report monthly sales plays in our CRM.
• Develop and drive annual client business plans in partnership with internal teams and external stakeholders.
• Collaborate on joint marketing initiatives, webinars, and events to increase product visibility and adoption.
• Ensure seamless onboarding by coordinating pre- and post-sales activities, from quoting and credit-term management to solution delivery.
• Act as the primary escalation point for client concerns, leveraging cross-functional resources to resolve issues quickly.
• Measure satisfaction, capture feedback, and implement improvements that increase retention and lifetime value.

Benefits

• Formal programs on leadership and professional development
• Many on-demand courses
• Seminars, events, and our global Life Empowerment Assistance Program
• Network with other new co-workers within your first 30 days through our onboarding program.
• Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree