Account Manager I - Hybrid/Denver, CO

Aon CorporationDenver, CO
Hybrid

About The Position

Considering a job change? Take a look at Aon! Our General Industry team in Denver is looking for an Account Manager I. This is a hybrid role based out of our Denver, CO office. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Requirements

  • 1+ years of insurance experience required (preferably in an Account Management role)
  • Must be proficient in MS Excel, PowerPoint, and Word
  • High school diploma or equivalent required

Nice To Haves

  • Property & Casualty broker’s license strongly preferred, or to be obtained within 90 days of start date
  • Associates degree preferred
  • Experience supporting complex clients is preferred

Responsibilities

  • Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.
  • Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, and account team members.
  • Handles client open items lists and responds to client ad-hoc requests.
  • Gathers and analyzes data and drafts assigned elements of stewardship/renewal strategy/proposal reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
  • Actively supports and monitors the renewal process. In collaboration with the Broker, drafts/reviews quote comparisons and follows up for binders, policies, and endorsements.
  • Serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and provide a high quality of client deliverables.
  • Primary collaborator with Premium Accounting on client billing matters.
  • Receives and handles routine and sophisticated coverage inquiries and endorsement requests.
  • Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, worker’s compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
  • Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.
  • May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.
  • Ensures tools are understood and used. Performs related duties as assigned.

Benefits

  • a 401(k) savings plan with employer contributions
  • an employee stock purchase plan
  • consideration for long-term incentive awards at Aon’s discretion
  • medical, dental and vision insurance
  • various types of leaves of absence
  • paid time off, including 12 paid holidays throughout the calendar year
  • 15 days of paid vacation per year
  • paid sick leave as provided under state and local paid sick leave laws
  • short-term disability and optional long-term disability
  • health savings account
  • health care and dependent care reimbursement accounts
  • employee and dependent life insurance and supplemental life and AD&D insurance
  • optional personal insurance policies
  • adoption assistance
  • tuition assistance
  • commuter benefits
  • an employee assistance program that includes free counseling sessions
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