Account Manager, Health & Personal Care

Quadra • Vancouver, BC

6d • Hybrid

About The Position

Quadra is seeking a vibrant, authentic, and driven Account Manager to join their Western Canada team. This full-time, permanent role is responsible for maintaining and developing an established territory in British Columbia, with occasional travel to Alberta. The ideal candidate will have a strong sales background with a technical understanding, coupled with experience in the Supplement and/or Nutraceutical industry. The role involves regular travel within the assigned region, promoting Quadra's products and services, and developing and implementing a strategic sales plan based on industry trends and customer needs. Quadra is a leading distributor of chemicals and ingredients, committed to its employees and recognized as a Great Place to Work® and a Best Managed Company for over 20 years.

Requirements

• Completed Bachelor’s degree in Chemistry or Biological Sciences.
• Minimum 5 years of proven sales experience within the Supplements/Nutraceutical ingredients industry.
• Proven technical sales within the Supplements/Nutraceutical ingredients industry.
• Possess a strong background in business-to-business (B2B) sales within a distribution or manufacturing company.
• Excellent ability to work in a dynamic and changing environment while managing tight deadlines.
• Strong organizational skills and the ability to solve problems efficiently and proactively are critical for managing multiple tasks, identifying opportunities, and resolving challenges effectively.
• Willingness and ability to travel up to 50% of the time, including overnight travel as required.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce.
• Valid driver’s license & passport.

Nice To Haves

• Passionate, creative and results oriented
• A strong sense of self-motivation, entrepreneurial spirit, and the ability to work autonomously
• Excellent interpersonal communication and presentation skills to build strong relationships with customers
• Know how to create and maintain excellent relationships
• Optimistic and inquisitive
• Strong negotiation skills

Responsibilities

• Proactively grow sales within the Health & Personal Care industry by identifying and securing opportunities with new customers while maintaining strong relationships with existing accounts.
• Cultivate and manage strategic relationships with key customers, adhering to Quadra's core values and strategic vision to drive long-term partnership success.
• Consistently meet or exceed annual sales and margin goals through effective territory management and customer engagement strategies.
• Employ both internal and external resources to enhance Quadra’s reputation for superior service and technical excellence in the Health & Personal Care space.
• Promote and sell Quadra’s high-quality product portfolio tailored to the Health industry, engaging customers through site visits, joint calls, and participation in industry-specific events and forums.
• Assist customers in resolving technical challenges and identifying optimization opportunities, ensuring their operations align with industry best practices and maximize efficiency.
• Demonstrate exceptional organizational, planning, and multitasking capabilities to effectively manage complex schedules and priorities.
• Exhibit strong presentation and written communication skills to convey technical and sales information effectively.
• Thrive in a dynamic, fast-paced environment, addressing challenges with agility and resilience.
• Manage critical timelines and handle after-hours emergencies to support customer needs.
• Identify key decision-makers, assess their requirements, and align solutions with their goals.
• Facilitate new business deals by coordinating customer requirements, developing and negotiating contracts, and ensuring seamless contract integration.
• Build and sustain meaningful relationships with key decision-makers and influencers to drive repeat business and unlock new sales opportunities.
• Proactively engage in cold calling and other lead-generation activities to expand the customer base.
• Provide consistent, detailed weekly reporting on activities and maintain a structured approach to scheduling.

Benefits

• Permanent, full-time position
• Competitive salary & Performance Incentives
• Flexible Remote Work & Autonomy
• Tailored training
• Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
• Pension plan with match
• Car & Tech Perks: We got you covered with a company vehicle with maintenance expenses, cellphone and internet costs
• Family-owned and support environment
• Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
• Inclusive Culture
• Career Growth
• Fun Social Activities
• Referral & Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level